Call Park, Forward Calls on a Primary Line | Cisco Systems 6921

Calling Features

Forward Calls on a Primary Line

1.Press the Fwd All softkey.

2.Enter the target phone number. (Depending on how your voicemail system is set up, you may be

able to press the Messages button to forward all calls to voicemail.) Visual confirmation displays on your screen for as long as the feature is enabled.

3.To cancel call forwarding, press Fwd OFF.

To forward calls on other lines, go to your User Options Web pages.

Call Park

Call Park allows you to park (temporarily store) a call you receive on your phone, and which you can then retrieve from another phone (for example, a phone at a co-worker’s desk or in a conference room).

There are two ways you can park a call:

•Park—Allows you to park an active call that you answered on your phone, and retrieve it using another phone in the Cisco Unified Communications Manager system.

•Directed Call Park—Allows you to park and retrieve an active call in two different ways:

–Assisted Directed Call Park—Allows you to park an active call by pressing a line button, which your system administrator sets up as a speed dial line.

With this type of directed call, you can monitor the status of the line (in-use, idle, or in Do Not Disturb state) using Line Status indicators.

–Manual Directed Call Park—Allows you to park an active call by transferring it to a Directed Call number, which your system administrator sets up.

You retrieve the call at another phone by dialing a park retrieval prefix number (provided by your system administrator), then dialing the Directed Call number you used to park the call.

Your system administrator sets up either the Directed Call Park or Park feature on your phone, but not both.

Related Topics

Line Status, page 55

Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP)

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Cisco Systems 6921 manual Call Park, Forward Calls on a Primary Line

Contents

Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Search for and Dial a Contact While on a Call Call Forward All Sign In and Out of a Hunt Group Sign Out of Web Dialer User Options User Options Web Pages Fast Dials Warranty OL-18397-01 Phone Connections Cisco Unified IP Phone OL-18397-01 1211 Buttons and Hardware OL-18397-01 Footstand Phone Screen Cisco Higher Viewing Angle Lower Viewing Angle Handset Rest Cisco Unified IP Phone 192762 192526 Your Phone OL-18397-01 Phone Screen Cisco Higher Viewing Angle Lower Viewing Angle Handset Rest Cisco Unified IP Phone 192617 192527 Your Phone Phone Screen 194406 Higher Viewing Angle Lower Viewing Angle Handset Rest Call History Phone Applications View Call Record Details View Call HistoryFilter Call History Dial From Call History Delete Call Record From Call History Clear Call History Preferences Ring TonesContrast Access Services ServicesPhone Information View Phone Information Administrator Settings Phone Contacts Corporate DirectorySearch for and Dial a Contact Search for and Dial a Contact While on a Call Personal Directory Sign in to Personal Directory Personal Directory Options Dial a Number from Personal Directory Assign a Fast-Dial Code to a Personal Directory Entry Fast-Dial Codes with Personal Directory Voice Messages Personalize Your VoicemailCheck for Voice Messages Listen to Voice Messages Feature Buttons and Softkeys Calling Features Call Back Auto AnswerAuto Answer with Your Headset Auto Answer with Your Speakerphone Call Forward All Set up a Call Back Notification Forward Calls on a Primary Line Call Park Park and Retrieve a Call Using Park Park and Retrieve a Call Using Assisted Directed Call ParkPark and Retrieve a Call Using Manual Directed Call Park Call Pickup Answer a Call Using Pickup Answer a Call Using Other Pickup Answer a Call Using Group Pickup and a Phone NumberCall Waiting Respond to a Call Waiting Notification Place a Call Using a Forced Authorization Code Place a Call Using a Client Matter CodeCodes Conference Combine Calls Across Lines to Create a Conference Add Another Party to Your Call to Create a ConferenceSwap Between Calls Before Completing a Conference End a Conference Do Not Disturb DivertDivert a Call Turn DND On and Off Extension Mobility Enable Extension MobilityFast Dial Place a Call with a Fast-Dial Button Hold Reversion Hold Intercom Hunt GroupsRespond to a Hold Reversion Notification Sign In and Out of a Hunt Group Line Status Indicators Line StatusReceive an Intercom Call Meet Me Malicious Call IdentificationTrace a Suspicious Call Host a Meet-Me Conference Select Send call to mobile Mobile Connect On-hook Dialing MutePrivacy Mute Your Phone Report Problems on Your Phone Enable Privacy on a Shared LineQuality Reporting Tool Redial Speed Dial Shared Lines Place a Call with a Speed-Dial Button TransferPlace a Call with a Speed-Dial Code Transfer a Call to Another Number Use Direct Transfer to Connect Calls Across Lines Web DialerSwap Between Calls Before Completing a Transfer Use Web Dialer with Cisco Directory Set Up, View, or Change Web Dialer Preferences Sign Out of Web DialerApplications button Phone Information Sign In and Out of User Options Web Pages User Options Web Pages Device Select a Device From the User Options Web PagesCustomize Do Not Disturb Options Set Up Call Forwarding Per Line Line SettingsChange the Voice Message Indicator Setting Per Line Select Line Settings Change the Audible Voice Message Indicator Setting Per Line Change the Ring Settings Per LineChange or Create a Line Text Label for Your Phone Display Set Up Speed-Dial Buttons Phone ServicesSet Up Speed-Dial Codes Speed Dial on the Web Search for Services Subscribe to a ServiceChange or End Services Select Phone Services Change Your Browser Password User SettingsChange a Service Name Add a Service to an Available Programmable Feature Button Change Your PIN DirectoryChange the Language for Your User Options Web Pages Change the Language for Your Phone Display Personal Address Book Select Service URL Assign a Feature Button for Fast DialFast Dials Assign a Fast Dial Code to a PAB Entry Edit a Fast Dial Phone Number Search for a Fast Dial Entry Mobility Settings Select User Options Mobility Settings Remote DestinationsAdd a New Remote Destination Access Plugins Create an Access ListSelect User Options Mobility Settings Access Lists Plugins Troubleshooting Tips Frequently Asked QuestionsSolution Conference Shared Lines Problem Meet-Me Conference Busy Tone User Options Problem Cannot Access User Options Web Pages Safety and Performance Information Power OutageExternal Devices Accessibility Features Hearing Impaired Accessibility FeaturesCisco Product Security 192900 Selecting the Applications Preferences Accessibility Feature Description Set Up Requirement HCO/VCO Vision Impaired and Blind Accessibility Features Accessibility Feature Description Mobility Impaired Accessibility Features 192901 Accessibility Feature Description Set Up Requirements Additional Information Cisco One-Year Limited Hardware Warranty Terms Warranty OL-18397-01 Index OL-18397-01 Mcid OL-18397-01 Page OL-18397-01 Page 100 See also alerts QRT 103 104 105 106 OL-18397-01 Page Cisco Nurse Connect, Cisco Stackpower