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Cisco Unified IP Phone 6921, 6941, and 6961 for Cisco Unified Communications Manager 7.1 (SCCP)
Softkeys Phone Screen Icons Buttons Common Phone Tasks
Softkeys
Common Phone Tasks
Phone Screen Icons
Feature Icons
Buttons
Contents
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Your Phone
Cisco Unified IP Phone 6921
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Cisco Unified IP Phone 6941
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Cisco Unified IP Phone 6961
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Applications
Phone Applications
Call History
View Call History
View Call Record Details
Filter Call History
Dial From Call History
Edit Number From Call History
Clear Call History
Delete Call Record From Call History
Preferences
Ring Tones
Change Ringtone for a Line
Contrast
Adjust the Contrast
Services
Access Services
Phone Information
View Phone Information
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Contacts
Phone Contacts
Corporate Directory
Search for and Dial a Contact
Search for and Dial a Contact While on a Call
Personal Directory
Personal Directory Options
Sign In and Out of Personal Directory
Add a Personal Directory Entry
Search for an Entry in Personal Directory
Dial a Number from Personal Directory
Delete a Personal Directory Entry
Edit a Personal Directory Entry
Fast-Dial Codes with Personal Directory
Assign a Fast-Dial Code to a Personal Directory Entry
Place a Call Using a Fast-Dial Code
Delete a Fast-Dial Code
Messages
Voice Messages
Personalize Your Voicemail
Check for Voice Messages
Listen to Voice Messages
Calling Features
Feature Buttons and Softkeys
Auto Answer
Auto Answer with Your Headset
Auto Answer with Your Speakerphone
Call Back
Set up a Call Back Notification
Call Forward All
Forward Calls on a Primary Line
Call Park
Park and Retrieve a Call Using Park
Park and Retrieve a Call Using Assisted Directed Call Park
Park and Retrieve a Call Using Manual Directed Call Park
Call Pickup
Answer a Call Using Pickup
Answer a Call Using Group Pickup and a Group Pickup Number
Answer a Call Using Group Pickup and a Phone Number
Answer a Call Using Other Pickup
Call Waiting
Respond to a Call Waiting Notification
Codes
Place a Call Using a Client Matter Code
Place a Call Using a Forced Authorization Code
Conference
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Divert
Divert a Call
Do Not Disturb
Turn DND On and Off
Extension Mobility
Enable Extension Mobility
Fast Dial
Place a Call with a Fast-Dial Button
Hold
Hold and Resume a Call
Swap Between Held and Active Calls on Multiple Lines
Put a Call on Hold by Answering a New Call on Another Line
Determine if a Shared Line is on Hold
Hunt Groups
Sign In and Out of a Hunt Group
Intercom
Place an Intercom Call
Line Status
Line Status Indicators
Icon Indicator
Malicious Call Identification
Trace a Suspicious Call
Meet Me
Host a Meet-Me Conference
Join a Meet-Me Conference
Mobile Connect
Turn On or Off Mobile Connect to All Your Remote Destinations From Your Desk Phone
Switch an In-Progress Call on Your Desk Phone to a Mobile Phone
Switch an In-Progress Call From a Mobile Phone to Your Desk Phone
Mute
Mute Your Phone
On-hook Dialing
Dial a Number On-hook
Privacy
Quality Reporting Tool
Report Problems on Your Phone
Redial
Redial a Number
Shared Lines
Speed Dial
Place a Call with a Speed-Dial Button
Place a Call with a Speed-Dial Code
Transfer
Transfer a Call to Another Number
Use Direct Transfer to Connect Calls Across Lines
Swap Between Calls Before Completing a Transfer
Web Dialer
Use Web Dialer with Cisco Directory
Use Web Dialer with Another Online Corporate Directory
Set Up, View, or Change Web Dialer Preferences
Sign Out of Web Dialer
User Options
User Options Web Pages
Sign In and Out of User Options Web Pages
Device
Select a Device From the User Options Web Pages
Customize Do Not Disturb Options
Line Settings
Set Up Call Forwarding Per Line
Change the Voice Message Indicator Setting Per Line
Change the Audible Voice Message Indicator Setting Per Line
Change the Ring Settings Per Line
Change or Create a Line Text Label for Your Phone Display
Speed Dial on the Web
Set Up Speed-Dial Buttons
Set Up Speed-Dial Codes
Phone Services
Subscribe to a Service
Search for Services
Change or End Services
Change a Service Name
Add a Service to an Available Programmable Feature Button
User Settings
Change Your Browser Password
Change Your PIN
Change the Language for Your User Options Web Pages
Change the Language for Your Phone Display
Directory
Personal Address Book
Fast Dials
Assign a Feature Button for Fast Dial
Assign a Fast Dial Code to a PAB Entry
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Mobility Settings
Add a New Remote Destination
Create an Access List
Plugins
Access Plugins
FAQs and Troubleshooting
Frequently Asked Questions
Troubleshooting Tips
Conference
Problem: Conference Button and Softkey Unrespo nsive
Personal Directory
Problem: Cannot Sign In to Personal Directory
Shared Lines
Problem: No Caller ID on Remote Hold
User Options
Problem: Cannot Access User Options Web Pa ges
Product Safety, Security, Accessibility, and Related Information
Safety and Performance Information
Power Outage
External Devices
Cisco Product Security
Accessibility Features
Hearing Impaired Accessibility Features
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Accessibility Feature Description Set Up Requirement
Accessibility Feature Description Set Up Requirement
Product Safety, Security, Accessibility, and Related Information
Vision Impaired and Blind Accessibility Features
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Mobility Impaired Accessibility Features
88 OL-18397-01
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Additional Information
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Index
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