Calling Features

 

Dedicated

Programmable

 

Feature Name

Feature Button

Feature Button

Softkey

 

 

 

 

Mute

X

 

 

 

 

 

 

Other Pickup

 

X

X

 

 

 

 

Privacy

 

X

 

 

 

 

 

Quality Reporting Tool (QRT)

 

X

 

 

 

 

 

Redial

 

X

X

 

 

 

 

Speed Dial

 

X

X

 

 

 

 

Speed Dial Line Status

 

X

 

 

 

 

 

Transfer

X

 

X

 

 

 

 

Auto Answer

Auto Answer prompts your phone to automatically answer incoming calls after one ring.

Your system administrator sets up Auto Answer to work with either your speakerphone or headset.

Auto Answer with Your Headset

Keep the headset button illuminated when the phone is idle. Otherwise, calls ring normally and you must manually answer them.

To keep the headset button illuminated, use a line button or softkeys (instead of the headset button) to go off-hook and on-hook, and to place and end calls.

Auto Answer with Your Speakerphone

Keep the handset in the cradle and the headset button unlit. Otherwise, calls ring normally and you must manually answer them.

Call Back

Call Back allows you to receive an audio and visual notification on your phone when a busy or unavailable party becomes available.

Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP)

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Cisco Systems 6921 manual Call Back, Auto Answer with Your Headset, Auto Answer with Your Speakerphone