Shared Lines

Shared lines allow you to use one phone number for multiple phones.

You might have a shared line if you have multiple phones and want one phone number, share call-handling tasks with co-workers, or handle calls on behalf of a manager.

For example, if you share a line with a co-worker:

When a call comes in on the shared line:

Your phone rings and the line button flashes amber.

Your co-worker’s phone rings and the line button flashes amber.

If you answer the call:

Your line button turns green.

Your co-worker’s line button turns red.

When button is red, that line cannot be used to barge in on the call or used to make another call.

If you put the call on hold:

Your line button flashes green

Your co-worker’s line button flashes red.

When the line flashes red, your co-worker can pick up the call.

Speed Dial

Speed-dial features allow you to place a call by pressing a button, entering a code, or selecting an item from the Call History list. Before you can use speed-dial features on your phone, you must set up speed-dial on your User Options Web pages.

Depending on setup, your phone can support these speed-dial features:

Speed-Dial Buttons—Allow you to quickly dial a phone number from one or more line buttons set up for speed dialing.

Speed-Dial Codes—Allow you to dial a phone number from a code (sometimes referred to as abbreviated dialing).

If your system administrator has set up the Line Status feature, you can monitor the status of a speed-dial line by using the line status indicators.

Related Topics

Speed Dial on the Web, page 68

Line Status Indicators, page 55

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Cisco Systems 6921 manual Shared Lines, Speed Dial