Cisco Systems ATA 186, ATA 188 manual Cisco ATA Style, Cisco VG248 Conference Call Procedure

Appendix A How to Use Pre-call and Mid-call Services

Procedures for Using Mid-call Services

Cisco VG248 Conference Call Procedure

Step 1 Perform a hookflash to place the current call on hold and obtain a second dial tone.

Step 2 Enter the telephone number or speed dial of the third party and wait for an answer. If you hang up before the third party answers, the new call is dropped. If the original caller is still holding, the telephone rings. If you perform a hookflash again before the third party answers, the new call is dropped and the original call resumes.

Step 3 After the third party answers, you can perform a hookflash to obtain a third dial tone. You now have the following options:

a.To conference with both parties, press # then 3 on your telephone keypad.

b.To maintain the current state, press any other digit or let a time out occur (in four seconds by default).

Step 4 If you hang up while talking to one of the remote parties, you end the currently active call. However, if the other remote party is still holding, your phone will ring. If the previously active party has hung up, you can answer your phone and resume your conversation with the holding party.

Cisco ATA Style

The following three procedures are unique to the Cisco ATA style:

•Cisco ATA Style Call Hold/Resume Procedure, page A-6

•Cisco ATA Style Call Transfer Procedure, page A-6

•Cisco ATA Style Conference Calling Procedure, page A-7

Cisco ATA Style Call Hold/Resume Procedure

Step 1 To place the current call on hold, perform a hookflash, then press 1 on your telephone keypad.

Step 2 To resume the call, perform a hookflash again.

Cisco ATA Style Call Transfer Procedure

Step 1 While engaged in a call, perform a hookflash, then press 2 on your telephone keypad.

Step 2 After the dial tone sounds, enter the telephone number.

Step 3 When the other party answers or the remote telephone rings, hang up to transfer the call. You can perform a hookflash at any time to halt the operation and resume the original call.

Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP)

A-6 OL-3141-01