Corporate Headquarters
Administrator’s Guide SCCP
Cisco ATA 186 and Cisco ATA Analog Telephone Adaptor
Cisco Systems, Inc 170 West Tasman Drive San Jose, CA
Turn the television or radio antenna until the interference stops
Overview
C O N T E N T S
Preface
Audience
Resetting the Cisco ATA to Factory Default Values
Steps Needed to Configure the Cisco ATA
Basic Configuration Steps in a Non-TFTP Server Environment
What You Need
DHCP
TftpURL
EncryptKey
StaticIp
MediaPort
Recommended Values
NPrintf
prserv Overview
Redial
Syntax
Debugging
Speed Dial
Physical Specifications
Cisco ATA Style Conference Calling Procedure A-7
Cisco ATA Specifications
Environmental Specifications
Audience
Preface
Overview
Organization
Chapter 6, “Configuring and Debugging Fax Services”
Conventions
Chapter 5, “Parameters and Defaults”
Chapter 7, “Upgrading the Cisco ATA Signaling Image.”
Varoitus Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä julkaisussa esiintyvien varoitusten käännökset löydät liitteestä Translated Safety Warnings käännetyt turvallisuutta koskevat varoitukset
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Related Documentation
Obtaining Documentation
Read Me First - ATA Boot Load Information
Documentation Feedback
Documentation CD-ROM
Ordering Documentation
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Cisco TAC Website
Obtaining Technical Assistance
Technical Assistance Center
Cisco.com
Cisco TAC Escalation Center
Obtaining Additional Publications and Information
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Installation and Configuration Overview, page
Cisco Analog Telephone Adaptor Overview
Hardware Overview, page Software Features, page
C H A P T E R
Overview of the Skinny Client Control Protocol
Power
Hardware Overview
Power
connector
The unit provides the following connectors and indicators
Voice Codecs Supported
Software Features
SCCP Version
Additional Supported Signaling Protocols, page
Basic Services
Additional Supported Signaling Protocols
Other Supported Protocols
Pre-call Services
Fax Services
Pre-call and Mid-call Services
Pre-call Services, page Mid-call Services, page
Procedure Reference
Mid-call Services
Service
Voice mail access
Chapter 3, “Configuring the Cisco ATA for SCCP”
Installation and Configuration Overview
Resetting the Cisco ATA Using Cisco CallManager, page
Chapter 7, “Upgrading the Cisco ATA Signaling Image”
Chapter 1 Cisco Analog Telephone Adaptor Overview
Installation and Configuration Overview
1-10
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Installation Procedure, page Power-Down Procedure, page
Installing the Cisco ATA
Network Requirements, page Safety Recommendations, page
C H A P T E R
What the Cisco ATA Package Includes
Safety Recommendations
Network Requirements
Read Me First - ATA Boot Load Information
Installation Procedure
What You Need
Procedure
Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord
Power-Down Procedure
Procedure
Configuring the Cisco ATA for SCCP
C H A P T E R
Default Boot Load Behavior
Specifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation
Feature
VLANSetting, page
VLANSetting
Parameter and Bits
In hexadecimal format, this value is
Setting Up the TFTP Server with Cisco ATA
Steps Needed to Configure the Cisco ATA
Basic Configuration Steps in a Non-TFTP Server Environment, page
Create a default configuration file that can be used by many
Manually upgrade the Cisco ATA to the correct signaling image
Configuring the Cisco ATA Using a TFTP Server
Basic Configuration Steps in a Non-TFTP Server Environment
Upgrading the Signaling
Procedure
Setting Up the TFTP Server with Cisco ATA Software
Configurable Features and Related Parameters
Configurable Features
OpFlags, page 5-17 , VLANSetting, page
Configurable Features
SigTimer, page
UIPassword, page
Procedure
Creating a Cisco ATA Default Configuration File
Parameters Not Used for SCCP
3-10
Example
cfgfmt -tmgcpptag.dat atadefault.txt atadefault.cfg
Syntax
page
atamacaddress.txt
Creating a Configuration File for a Specific Cisco ATA
Procedure
Example
Example
Using atapname.exe Tool to Obtain MAC Address
Syntax
cfgfmt -tmgcpptag.dat ata0a141e28323c.txt ata0a141e28323c
Command Output
Using the EncryptKey Parameter and cfgfmt Tool
Command Example
Syntax examples
Without Using a DHCP Server, page
Using a DHCP Server
Using a DHCP Server, page
Other DHCP Options You Can Set, page
Procedure
Procedure if DHCP Server is Under Control of Cisco ATA Administrator
Procedure
3-16
Other DHCP Options You Can Set
Without Using a DHCP Server
Procedure
3-17
Using the Voice Configuration Menu, page
Voice Configuration Menu
Using the Voice Configuration Menu
Resetting the Cisco ATA to Factory Default Values, page
Number
Features
Voice Menu
3-19
Procedure
Resetting the Cisco ATA to Factory Default Values
Entering Alphanumeric Values
Alphanumeric Characters
Cisco ATA Web Configuration Page
3-21
UIPassword
Procedure
Resetting the Cisco ATA Using Cisco CallManager
Procedure
3-23
Upgrading the SCCP Signaling Image
3-24
Adding the Cisco ATA to the Cisco CallManager
C H A P T E R
Adding Cisco ATAs Manually
Procedure
Using the Cisco Bulk Administration Tool BAT
Example
Using Auto-Registration
Example
SCCP Mode Parameter, page Operating Parameters, page
Parameters and Defaults
Parameters for Configuration Method and Encryption, page
Optional Feature Parameters, page
Configuration Text File Template
Default
UIPassword
User Interface UI Parameter
Voice Configuration Menu Access Code
TftpURL
Parameters for Configuration Method and Encryption
UseTFTP
Settings
Voice Configuration Menu Access Code
EncryptKey
Default
Default
Voice Configuration Menu Access Code
Network Parameters
DHCP
Default
Default
StaticIp
StaticRoute
Voice Configuration Menu Access Code
EPID0orSID0 and EPID1orSID1
Account Information Parameters
StaticNetMask
Default
Default
CA0orCM0 and CA1orCM1
Voice Configuration Menu Access Codes
Voice Configuration Menu Access Code
UseMGCP
SCCP Mode Parameter
Operating Parameters
Other Parameters
CallerIdMethod, page DNS1IP, page DNS2IP, page Domain, page
LBRCodec
NumTxFrames, page UDPTOS, page OpFlags, page VLANSetting, page
Description
Default
PrfCodec
AudioMode
Voice Configuration Menu Access Code
Voice Configuration Menu Access Code
ConnectMode
Default
Bit Number
Bit Number
CallerIdMethod
to Use Pre-call and Mid-call Services.”
Definition
Voice Configuration Menu Access Code
DNS1IP
Default
Default
Default
DNS2IP
Domain
Voice Configuration Menu Access Code
OpFlags
NumTxFrames
UDPTOS
Voice Configuration Menu Access Code
Voice Configuration Menu Access Code
VLANSetting
Default
TftpURL, page DHCP, page VLANSetting, page
Default
Optional Feature Parameters
SigTimer
Voice Configuration Menu Access Code
Voice Configuration Menu Access Code
RingCadence
Default
Bit Number
Tone Parameter Syntax
Call-Progress Tone Parameters
List of Call-Progress Tone Parameters
Tone Parameter Syntax, page How to Calculate Scaling Factors, page
Example
How to Calculate Scaling Factors
Recommended Values
5-22
Voice Configuration Menu Access Code
Specific Call-Progress Tone Parameter Information
Default values for the nine-integer array
DialTone
Default values for the nine-integer array
Default values for the nine-integer array
Voice Configuration Menu Access Code
Voice Configuration Menu Access Code
Default values for the nine-integer array
Default values for the nine-integer array
Voice Configuration Menu Access Code
Voice Configuration Menu Access Code
Voice Configuration Menu Access Code
NPrintf
Default values for the nine-integer array
Default
Default
TraceFlags
MediaPort
Voice Configuration Menu Access Code
5-28
Chapter 5 Parameters and Defaults Optional Feature Parameters
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Using Fax Pass-through Mode, page Using FAX Mode, page
Configuring and Debugging Fax Services
Using Fax Pass-through Mode
Debugging the Cisco ATA 186/188 Fax Services, page
Configuring the Cisco ATA for Fax Pass-through mode, page
Configuring the Cisco ATA for Fax Pass-through mode
AudioMode
Configuring Cisco IOS Gateways to Enable Fax Pass-through, page
Recommended Setting
Configuring Cisco IOS Gateways to Enable Fax Pass-through
ConnectMode
Procedure
Procedure
Enable Fax Pass-through Mode
System Level commands
voice service voip
Procedure
Disable Fax Relay Feature
Dial-Peer Level Commands
fax rate disable
Configuring the Cisco ATA for Fax Mode, page
Using FAX Mode
Configuring the Cisco ATA for Fax Mode
Configuring the Cisco IOS Gateway for Fax Mode, page
Common Problems When Using IOS Gateways
Debugging the Cisco ATA 186/188 Fax Services
Configuring the Cisco IOS Gateway for Fax Mode
Procedure
Problem
Using prserv for Diagnosing Fax Problems
prserv Overview
fax pass-through mode
Log event
Analyzing prserv Output for Fax Sessions
Procedure
Description
Description
Debugging FAX Pass-through Mode
Log event
Terminating-Gateway Example
Possible Reasons for Failure
Debugging FAX Mode
Originating-Gateway Example
6-11
How to Use
Using rtpcatch for Diagnosing Fax Problems
rtpcatch Overview
Using rtpcatch to Analyze Common Causes of Failure, page
Output
Example of rtpcatch
Options
6-13
Explanation
6-14
FAX Summary
6-15
Analysis
Analyzing rtpcatch Output for Fax Sessions
Cisco ATA fax pass-through mode
Analysis
Analysis
Using rtpcatch to Analyze Common Causes of Failure
Analysis
Analysis
Analysis
Analysis
Possible Cause for Failure
Possible Causes for Failure
Analysis
rtpcatch Limitations
Possible Cause for Failure
Possible Cause for Failure
6-20
Chapter 6 Configuring and Debugging Fax Services
Debugging the Cisco ATA 186/188 Fax Services
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Upgrading the Cisco ATA Signaling Image
C H A P T E R
Procedure for Upgrading all Cisco ATAs at Once, page
Upgrading the Signaling Image Via Cisco CallManager
Procedure for Upgrading all Cisco ATAs at Once
Procedure for Upgrading One Cisco ATA, page
upgradecode Syntax
ProcedureforUpgradingOneCiscoATA
Running the Executable
upgradecode Definitions
Running the Executable File
Upgrading the Signaling Image Manually
Preliminary Steps
Procedure
Syntax
Upgrade Requirements
Upgrade Procedure
Procedure
Using a Web Browser, page Using the Voice Configuration Menu, page
Confirming a Successful Signaling Image Upgrade
Using a Web Browser
Procedure
Procedure
Using the Voice Configuration Menu
Step 2 Press the function button on the Cisco ATA
Confirming a Successful Signaling Image Upgrade
Chapter 7 Upgrading the Cisco ATA Signaling Image
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General Troubleshooting Tips, page Symptoms and Actions, page
Troubleshooting
General Troubleshooting Tips
Installation and Upgrade Issues, page
Symptoms and Actions
Installation and Upgrade Issues
Restarting the Cisco CallManager
Procedure
Debugging
1* 7* 2* 1 1* 2* 8* 1 1* 7* 8* 1 1* 9* 0* 1 1* 9* 0* 0
Ring Load per RJ-11 FXS Port
Frequently Asked Questions
Procedure
Maximum Distance
Procedure
Procedure
Contacting TAC
Access Voicemail
How to Use Pre-call and Mid-call Services
Procedures for Using Pre-call Services
Procedures for Using Pre-call Services, page A-1
Redial
Cancel Call-Forward-All
Activate Call-Forward-All
Speed Dial
MeetMe Conference
Call Pickup
Group Call Pickup
Procedure
Bellcore Style Conference Call Procedure
Procedures for Using Mid-call Services
Bellcore Style Call Transfer Procedure
Bellcore Style
Cisco VG248 Style
Cisco VG248 Style Three-way Calling Procedure
Cisco VG248 Call Transfer Procedure
Cisco VG248 Style Three-way Calling Procedure, page A-5
Cisco ATA Style Call Transfer Procedure
Cisco VG248 Conference Call Procedure
Cisco ATA Style Call Hold/Resume Procedure
Cisco ATA Style
Cisco ATA Style Conference Calling Procedure
Procedures for Using Mid-call Services
Appendix A How to Use Pre-call and Mid-call Services
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Cisco ATA Voice Menu Codes-Software Upgrade, page B-3
Voice Menu Codes
Cisco ATA Voice Menu Codes-Configuration Parameters, page B-2
A P P E N D I X B
Option
Table B-2 Cisco ATA Voice Menu Codes-Configuration Parameters
Voice Menu
Code
Option
Table B-3 Cisco ATA Voice Menu Codes-Software Upgrade
Voice Menu
Code
Appendix B Voice Menu Codes
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Physical Specifications, page C-1 Electrical Specifications, page C-2
Cisco ATA Specifications
Physical Specifications
Environmental Specifications, page C-2
Immunity Specifications
Electrical Specifications for Cisco ATA
Environmental Specifications
Specification
Physical Interfaces
Ringing Characteristics
Software Specifications
Specification
Table C-6 Software Specifications All Protocols continued
Specification
Description
Specification
Description
Appendix C Cisco ATA Specifications Software Specifications
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A P P E N D I X D
SCCP Call Flows
Supported SCCP Message Set
Supported SCCP Message Set, page D-1
Page
Cisco ATA-to-Cisco CallManager, page D-3
Call Flow Scenarios for Successful Calls
Cisco ATA-to-Cisco CallManager
Cisco ATA-to-Cisco CallManager-to-Cisco ATA, page D-5
Description
Step
Action
Table D-1 Action Descriptions for First Call Flow
Station Call Info
Cisco ATA-to-Cisco CallManager-to-Cisco ATA
Step
Description
Station Call Info
Step
Description
Station Call Info
Step
Description
Appendix D SCCP Call Flows Call Flow Scenarios for Successful Calls
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A P P E N D I X E
Performing a Cross-Protocol Upgrade
Syntax of upgradecode Parameter
page
Example
G L O S S A R Y
Numerics
GL-1
GL-2
Internet Control Message Protocol
GL-3
GL-4
GL-5
GL-6
GL-7
Glossary
GL-8
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Numerics
I N D E
IN-1
disabling use of
IN-2
encryption examples
environmental specifications
encryption
encryption key
5-18
IN-4
6-12
IN-5
IN-6