Administrator’s Guide SCCP
Cisco ATA 186 and Cisco ATA Analog Telephone Adaptor
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C O N T E N T S
Preface
Overview
Audience
Steps Needed to Configure the Cisco ATA
Basic Configuration Steps in a Non-TFTP Server Environment
Resetting the Cisco ATA to Factory Default Values
What You Need
TftpURL
EncryptKey
DHCP
StaticIp
Recommended Values
NPrintf
MediaPort
prserv Overview
Syntax
Debugging
Redial
Speed Dial
Cisco ATA Style Conference Calling Procedure A-7
Cisco ATA Specifications
Physical Specifications
Environmental Specifications
Preface
Overview
Audience
Organization
Conventions
Chapter 5, “Parameters and Defaults”
Chapter 6, “Configuring and Debugging Fax Services”
Chapter 7, “Upgrading the Cisco ATA Signaling Image.”
Varoitus Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä julkaisussa esiintyvien varoitusten käännökset löydät liitteestä Translated Safety Warnings käännetyt turvallisuutta koskevat varoitukset
Related Documentation
Obtaining Documentation
Cisco.com
Read Me First - ATA Boot Load Information
Documentation CD-ROM
Ordering Documentation
Documentation Feedback
xiii
Obtaining Technical Assistance
Technical Assistance Center
Cisco TAC Website
Cisco.com
http//tools.cisco.com/RPF/register/register.do
Obtaining Additional Publications and Information
Cisco TAC Escalation Center
Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in the design, development, and operation of public and private internets and intranets. You can access the Internet Protocol Journal at this URL
Cisco Analog Telephone Adaptor Overview
Hardware Overview, page Software Features, page
Installation and Configuration Overview, page
C H A P T E R
Overview of the Skinny Client Control Protocol
Hardware Overview
Power
Power
connector
The unit provides the following connectors and indicators
Software Features
SCCP Version
Voice Codecs Supported
Additional Supported Signaling Protocols, page
Other Supported Protocols
Additional Supported Signaling Protocols
Basic Services
Fax Services
Pre-call and Mid-call Services
Pre-call Services
Pre-call Services, page Mid-call Services, page
Mid-call Services
Service
Procedure Reference
Voice mail access
Installation and Configuration Overview
Resetting the Cisco ATA Using Cisco CallManager, page
Chapter 3, “Configuring the Cisco ATA for SCCP”
Chapter 7, “Upgrading the Cisco ATA Signaling Image”
Installation and Configuration Overview
1-10
Chapter 1 Cisco Analog Telephone Adaptor Overview
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Installing the Cisco ATA
Network Requirements, page Safety Recommendations, page
Installation Procedure, page Power-Down Procedure, page
C H A P T E R
Safety Recommendations
Network Requirements
What the Cisco ATA Package Includes
Read Me First - ATA Boot Load Information
Installation Procedure
What You Need
Procedure
Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord
Power-Down Procedure
Procedure
Configuring the Cisco ATA for SCCP
C H A P T E R
Default Boot Load Behavior
Specifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation
VLANSetting, page
VLANSetting
Feature
Parameter and Bits
In hexadecimal format, this value is
Steps Needed to Configure the Cisco ATA
Basic Configuration Steps in a Non-TFTP Server Environment, page
Setting Up the TFTP Server with Cisco ATA
Create a default configuration file that can be used by many
Configuring the Cisco ATA Using a TFTP Server
Basic Configuration Steps in a Non-TFTP Server Environment
Manually upgrade the Cisco ATA to the correct signaling image
Upgrading the Signaling
Setting Up the TFTP Server with Cisco ATA Software
Configurable Features and Related Parameters
Procedure
Configurable Features
Configurable Features
SigTimer, page
OpFlags, page 5-17 , VLANSetting, page
UIPassword, page
Creating a Cisco ATA Default Configuration File
Parameters Not Used for SCCP
Procedure
3-10
cfgfmt -tmgcpptag.dat atadefault.txt atadefault.cfg
Syntax
Example
page
Creating a Configuration File for a Specific Cisco ATA
Procedure
atamacaddress.txt
Example
Using atapname.exe Tool to Obtain MAC Address
Syntax
Example
cfgfmt -tmgcpptag.dat ata0a141e28323c.txt ata0a141e28323c
Using the EncryptKey Parameter and cfgfmt Tool
Command Example
Command Output
Syntax examples
Using a DHCP Server
Using a DHCP Server, page
Without Using a DHCP Server, page
Other DHCP Options You Can Set, page
Procedure if DHCP Server is Under Control of Cisco ATA Administrator
Procedure
Procedure
3-16
Without Using a DHCP Server
Procedure
Other DHCP Options You Can Set
3-17
Voice Configuration Menu
Using the Voice Configuration Menu
Using the Voice Configuration Menu, page
Resetting the Cisco ATA to Factory Default Values, page
Features
Voice Menu
Number
3-19
Resetting the Cisco ATA to Factory Default Values
Entering Alphanumeric Values
Procedure
Alphanumeric Characters
Cisco ATA Web Configuration Page
3-21
UIPassword
Resetting the Cisco ATA Using Cisco CallManager
Procedure
Procedure
3-23
Upgrading the SCCP Signaling Image
3-24
Adding the Cisco ATA to the Cisco CallManager
C H A P T E R
Adding Cisco ATAs Manually
Procedure
Using the Cisco Bulk Administration Tool BAT
Example
Using Auto-Registration
Example
Parameters and Defaults
Parameters for Configuration Method and Encryption, page
SCCP Mode Parameter, page Operating Parameters, page
Optional Feature Parameters, page
Configuration Text File Template
UIPassword
User Interface UI Parameter
Default
Voice Configuration Menu Access Code
Parameters for Configuration Method and Encryption
UseTFTP
TftpURL
Settings
EncryptKey
Default
Voice Configuration Menu Access Code
Default
Network Parameters
DHCP
Voice Configuration Menu Access Code
Default
StaticIp
StaticRoute
Default
Voice Configuration Menu Access Code
Account Information Parameters
StaticNetMask
EPID0orSID0 and EPID1orSID1
Default
CA0orCM0 and CA1orCM1
Voice Configuration Menu Access Codes
Default
Voice Configuration Menu Access Code
SCCP Mode Parameter
Operating Parameters
UseMGCP
Other Parameters
LBRCodec
NumTxFrames, page UDPTOS, page OpFlags, page VLANSetting, page
CallerIdMethod, page DNS1IP, page DNS2IP, page Domain, page
Description
PrfCodec
AudioMode
Default
Voice Configuration Menu Access Code
ConnectMode
Default
Voice Configuration Menu Access Code
Bit Number
CallerIdMethod
to Use Pre-call and Mid-call Services.”
Bit Number
Definition
DNS1IP
Default
Voice Configuration Menu Access Code
Default
DNS2IP
Domain
Default
Voice Configuration Menu Access Code
NumTxFrames
UDPTOS
OpFlags
Voice Configuration Menu Access Code
VLANSetting
Default
Voice Configuration Menu Access Code
TftpURL, page DHCP, page VLANSetting, page
Optional Feature Parameters
SigTimer
Default
Voice Configuration Menu Access Code
RingCadence
Default
Voice Configuration Menu Access Code
Bit Number
Call-Progress Tone Parameters
List of Call-Progress Tone Parameters
Tone Parameter Syntax
Tone Parameter Syntax, page How to Calculate Scaling Factors, page
How to Calculate Scaling Factors
Recommended Values
Example
5-22
Specific Call-Progress Tone Parameter Information
Default values for the nine-integer array
Voice Configuration Menu Access Code
DialTone
Default values for the nine-integer array
Voice Configuration Menu Access Code
Default values for the nine-integer array
Voice Configuration Menu Access Code
Default values for the nine-integer array
Voice Configuration Menu Access Code
Default values for the nine-integer array
Voice Configuration Menu Access Code
NPrintf
Default values for the nine-integer array
Voice Configuration Menu Access Code
Default
TraceFlags
MediaPort
Default
Voice Configuration Menu Access Code
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Chapter 5 Parameters and Defaults Optional Feature Parameters
5-28
Configuring and Debugging Fax Services
Using Fax Pass-through Mode
Using Fax Pass-through Mode, page Using FAX Mode, page
Debugging the Cisco ATA 186/188 Fax Services, page
Configuring the Cisco ATA for Fax Pass-through mode
AudioMode
Configuring the Cisco ATA for Fax Pass-through mode, page
Configuring Cisco IOS Gateways to Enable Fax Pass-through, page
Configuring Cisco IOS Gateways to Enable Fax Pass-through
ConnectMode
Recommended Setting
Procedure
Enable Fax Pass-through Mode
System Level commands
Procedure
voice service voip
Disable Fax Relay Feature
Dial-Peer Level Commands
Procedure
fax rate disable
Using FAX Mode
Configuring the Cisco ATA for Fax Mode
Configuring the Cisco ATA for Fax Mode, page
Configuring the Cisco IOS Gateway for Fax Mode, page
Debugging the Cisco ATA 186/188 Fax Services
Configuring the Cisco IOS Gateway for Fax Mode
Common Problems When Using IOS Gateways
Procedure
Using prserv for Diagnosing Fax Problems
prserv Overview
Problem
fax pass-through mode
Analyzing prserv Output for Fax Sessions
Procedure
Log event
Description
Debugging FAX Pass-through Mode
Log event
Description
Terminating-Gateway Example
Debugging FAX Mode
Originating-Gateway Example
Possible Reasons for Failure
6-11
Using rtpcatch for Diagnosing Fax Problems
rtpcatch Overview
How to Use
Using rtpcatch to Analyze Common Causes of Failure, page
Example of rtpcatch
Options
Output
6-13
Explanation
6-14
FAX Summary
6-15
Analyzing rtpcatch Output for Fax Sessions
Cisco ATA fax pass-through mode
Analysis
Analysis
Using rtpcatch to Analyze Common Causes of Failure
Analysis
Analysis
Analysis
Analysis
Possible Cause for Failure
Analysis
Possible Causes for Failure
rtpcatch Limitations
Possible Cause for Failure
Analysis
Possible Cause for Failure
Chapter 6 Configuring and Debugging Fax Services
Debugging the Cisco ATA 186/188 Fax Services
6-20
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Upgrading the Cisco ATA Signaling Image
C H A P T E R
Upgrading the Signaling Image Via Cisco CallManager
Procedure for Upgrading all Cisco ATAs at Once
Procedure for Upgrading all Cisco ATAs at Once, page
Procedure for Upgrading One Cisco ATA, page
ProcedureforUpgradingOneCiscoATA
Running the Executable
upgradecode Syntax
upgradecode Definitions
Upgrading the Signaling Image Manually
Preliminary Steps
Running the Executable File
Procedure
Upgrade Requirements
Upgrade Procedure
Syntax
Procedure
Confirming a Successful Signaling Image Upgrade
Using a Web Browser
Using a Web Browser, page Using the Voice Configuration Menu, page
Procedure
Step 2 Press the function button on the Cisco ATA
Using the Voice Configuration Menu
Procedure
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Chapter 7 Upgrading the Cisco ATA Signaling Image
Confirming a Successful Signaling Image Upgrade
Troubleshooting
General Troubleshooting Tips
General Troubleshooting Tips, page Symptoms and Actions, page
Installation and Upgrade Issues, page
Symptoms and Actions
Installation and Upgrade Issues
Restarting the Cisco CallManager
Procedure
Debugging
1* 7* 2* 1 1* 2* 8* 1 1* 7* 8* 1 1* 9* 0* 1 1* 9* 0* 0
Frequently Asked Questions
Procedure
Ring Load per RJ-11 FXS Port
Maximum Distance
Procedure
Procedure
Contacting TAC
How to Use Pre-call and Mid-call Services
Procedures for Using Pre-call Services
Access Voicemail
Procedures for Using Pre-call Services, page A-1
Cancel Call-Forward-All
Activate Call-Forward-All
Redial
Speed Dial
Call Pickup
Group Call Pickup
MeetMe Conference
Procedure
Procedures for Using Mid-call Services
Bellcore Style Call Transfer Procedure
Bellcore Style Conference Call Procedure
Bellcore Style
Cisco VG248 Style Three-way Calling Procedure
Cisco VG248 Call Transfer Procedure
Cisco VG248 Style
Cisco VG248 Style Three-way Calling Procedure, page A-5
Cisco VG248 Conference Call Procedure
Cisco ATA Style Call Hold/Resume Procedure
Cisco ATA Style Call Transfer Procedure
Cisco ATA Style
Cisco ATA Style Conference Calling Procedure
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Appendix A How to Use Pre-call and Mid-call Services
Procedures for Using Mid-call Services
Voice Menu Codes
Cisco ATA Voice Menu Codes-Configuration Parameters, page B-2
Cisco ATA Voice Menu Codes-Software Upgrade, page B-3
A P P E N D I X B
Table B-2 Cisco ATA Voice Menu Codes-Configuration Parameters
Voice Menu
Option
Code
Table B-3 Cisco ATA Voice Menu Codes-Software Upgrade
Voice Menu
Option
Code
Appendix B Voice Menu Codes
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Cisco ATA Specifications
Physical Specifications
Physical Specifications, page C-1 Electrical Specifications, page C-2
Environmental Specifications, page C-2
Electrical Specifications for Cisco ATA
Environmental Specifications
Immunity Specifications
Specification
Ringing Characteristics
Software Specifications
Physical Interfaces
Specification
Description
Specification
Table C-6 Software Specifications All Protocols continued
Specification
Description
Appendix C Cisco ATA Specifications Software Specifications
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SCCP Call Flows
Supported SCCP Message Set
A P P E N D I X D
Supported SCCP Message Set, page D-1
Page
Call Flow Scenarios for Successful Calls
Cisco ATA-to-Cisco CallManager
Cisco ATA-to-Cisco CallManager, page D-3
Cisco ATA-to-Cisco CallManager-to-Cisco ATA, page D-5
Step
Action
Description
Table D-1 Action Descriptions for First Call Flow
Cisco ATA-to-Cisco CallManager-to-Cisco ATA
Step
Station Call Info
Description
Description
Step
Station Call Info
Description
Step
Station Call Info
Appendix D SCCP Call Flows Call Flow Scenarios for Successful Calls
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Performing a Cross-Protocol Upgrade
Syntax of upgradecode Parameter
A P P E N D I X E
page
Example
GL-1
Numerics
G L O S S A R Y
GL-2
Internet Control Message Protocol
GL-3
GL-4
GL-5
GL-6
GL-7
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GL-8
Glossary
IN-1
I N D E
Numerics
disabling use of
IN-2
environmental specifications
encryption
encryption examples
encryption key
6-12
IN-4
5-18
IN-5
IN-6