Manuals / Cisco Systems / Computer Equipment / Network Card

Cisco Systems ATA 188 C O N T E N T S, Preface, Overview, Audience, Organization, Fax Services

Models: ATA 188 ATA 186

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C O N T E N T S

Preface ix
Overview	ix
Audience	ix
Organization		ix
Conventions		x
Related Documentation				xii
Obtaining Documentation				xii
Cisco.com		xii
Documentation CD-ROM					xiii
Ordering Documentation					xiii
Documentation Feedback					xiii
Obtaining Technical Assistance					xiv
Cisco.com		xiv
Technical Assistance Center						xiv
Cisco TAC Website					xiv
Cisco TAC Escalation Center							xv
Obtaining Additional Publications and Information xv
Cisco Analog Telephone Adaptor Overview								1-1
Overview of the Skinny Client Control Protocol								1-2
Hardware Overview			1-3
Software Features			1-5
SCCP Version			1-5
Voice Codecs Supported					1-5
Additional Supported Signaling Protocols								1-6
Other Supported Protocols					1-6
Basic Services			1-6
Fax Services			1-7
Pre-call and Mid-call Services						1-7
Pre-call Services				1-7
Mid-call Services				1-8
Installation and Configuration Overview							1-9

Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP)

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Contents

Cisco Systems, Inc 170 West Tasman Drive San Jose, CA Administrator’s Guide SCCPCisco ATA 186 and Cisco ATA Analog Telephone Adaptor Corporate HeadquartersTurn the television or radio antenna until the interference stops Audience C O N T E N T SPreface OverviewWhat You Need Steps Needed to Configure the Cisco ATABasic Configuration Steps in a Non-TFTP Server Environment Resetting the Cisco ATA to Factory Default ValuesStaticIp TftpURLEncryptKey DHCPprserv Overview Recommended ValuesNPrintf MediaPortSpeed Dial SyntaxDebugging RedialEnvironmental Specifications Cisco ATA Style Conference Calling Procedure A-7Cisco ATA Specifications Physical SpecificationsOrganization PrefaceOverview AudienceChapter 7, “Upgrading the Cisco ATA Signaling Image.” ConventionsChapter 5, “Parameters and Defaults” Chapter 6, “Configuring and Debugging Fax Services”Varoitus Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä julkaisussa esiintyvien varoitusten käännökset löydät liitteestä Translated Safety Warnings käännetyt turvallisuutta koskevat varoitukset Read Me First - ATA Boot Load Information Related DocumentationObtaining Documentation Cisco.comxiii Documentation CD-ROMOrdering Documentation Documentation FeedbackCisco.com Obtaining Technical AssistanceTechnical Assistance Center Cisco TAC WebsiteObtaining Additional Publications and Information Cisco TAC Escalation Centerhttp//tools.cisco.com/RPF/register/register.do Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in the design, development, and operation of public and private internets and intranets. You can access the Internet Protocol Journal at this URL C H A P T E R Cisco Analog Telephone Adaptor OverviewHardware Overview, page Software Features, page Installation and Configuration Overview, pageOverview of the Skinny Client Control Protocol connector Hardware OverviewPower PowerThe unit provides the following connectors and indicators Additional Supported Signaling Protocols, page Software FeaturesSCCP Version Voice Codecs SupportedAdditional Supported Signaling Protocols Basic ServicesOther Supported Protocols Pre-call Services, page Mid-call Services, page Fax ServicesPre-call and Mid-call Services Pre-call ServicesVoice mail access Mid-call ServicesService Procedure ReferenceChapter 7, “Upgrading the Cisco ATA Signaling Image” Installation and Configuration OverviewResetting the Cisco ATA Using Cisco CallManager, page Chapter 3, “Configuring the Cisco ATA for SCCP”OL-3141-01 Installation and Configuration Overview1-10 Chapter 1 Cisco Analog Telephone Adaptor OverviewC H A P T E R Installing the Cisco ATANetwork Requirements, page Safety Recommendations, page Installation Procedure, page Power-Down Procedure, pageRead Me First - ATA Boot Load Information Safety RecommendationsNetwork Requirements What the Cisco ATA Package IncludesWhat You Need Installation ProcedureProcedure Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord Procedure Power-Down ProcedureC H A P T E R Configuring the Cisco ATA for SCCPDefault Boot Load Behavior Specifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation Parameter and Bits VLANSetting, pageVLANSetting FeatureIn hexadecimal format, this value is Create a default configuration file that can be used by many Steps Needed to Configure the Cisco ATABasic Configuration Steps in a Non-TFTP Server Environment, page Setting Up the TFTP Server with Cisco ATAUpgrading the Signaling Configuring the Cisco ATA Using a TFTP ServerBasic Configuration Steps in a Non-TFTP Server Environment Manually upgrade the Cisco ATA to the correct signaling imageConfigurable Features Setting Up the TFTP Server with Cisco ATA SoftwareConfigurable Features and Related Parameters ProcedureUIPassword, page Configurable FeaturesSigTimer, page OpFlags, page 5-17 , VLANSetting, page3-10 Creating a Cisco ATA Default Configuration FileParameters Not Used for SCCP Procedurepage cfgfmt -tmgcpptag.dat atadefault.txt atadefault.cfgSyntax ExampleExample Creating a Configuration File for a Specific Cisco ATAProcedure atamacaddress.txtcfgfmt -tmgcpptag.dat ata0a141e28323c.txt ata0a141e28323c Using atapname.exe Tool to Obtain MAC AddressSyntax ExampleSyntax examples Using the EncryptKey Parameter and cfgfmt ToolCommand Example Command OutputOther DHCP Options You Can Set, page Using a DHCP ServerUsing a DHCP Server, page Without Using a DHCP Server, page3-16 Procedure if DHCP Server is Under Control of Cisco ATA AdministratorProcedure Procedure3-17 Without Using a DHCP ServerProcedure Other DHCP Options You Can SetResetting the Cisco ATA to Factory Default Values, page Voice Configuration MenuUsing the Voice Configuration Menu Using the Voice Configuration Menu, page3-19 FeaturesVoice Menu NumberAlphanumeric Characters Resetting the Cisco ATA to Factory Default ValuesEntering Alphanumeric Values Procedure3-21 Cisco ATA Web Configuration PageUIPassword 3-23 Resetting the Cisco ATA Using Cisco CallManagerProcedure Procedure3-24 Upgrading the SCCP Signaling ImageC H A P T E R Adding the Cisco ATA to the Cisco CallManagerProcedure Adding Cisco ATAs ManuallyExample Using the Cisco Bulk Administration Tool BATExample Using Auto-RegistrationC H A P T E R Parameters and DefaultsParameters for Configuration Method and Encryption, page Optional Feature Parameters, pageConfiguration Text File Template Voice Configuration Menu Access Code UIPasswordUser Interface UI Parameter DefaultSettings Parameters for Configuration Method and EncryptionUseTFTP TftpURLDefault EncryptKeyDefault Voice Configuration Menu Access CodeDefault Network ParametersDHCP Voice Configuration Menu Access CodeVoice Configuration Menu Access Code StaticIpStaticRoute DefaultDefault Account Information ParametersStaticNetMask EPID0orSID0 and EPID1orSID1Voice Configuration Menu Access Code CA0orCM0 and CA1orCM1Voice Configuration Menu Access Codes DefaultOther Parameters SCCP Mode ParameterOperating Parameters UseMGCPDescription LBRCodecNumTxFrames, page UDPTOS, page OpFlags, page VLANSetting, page CallerIdMethod, page DNS1IP, page DNS2IP, page Domain, pageVoice Configuration Menu Access Code PrfCodecAudioMode DefaultBit Number ConnectModeDefault Voice Configuration Menu Access CodeDefinition CallerIdMethodto Use Pre-call and Mid-call Services.” Bit NumberDefault DNS1IPDefault Voice Configuration Menu Access CodeVoice Configuration Menu Access Code DNS2IPDomain DefaultVoice Configuration Menu Access Code NumTxFramesUDPTOS OpFlagsTftpURL, page DHCP, page VLANSetting, page VLANSettingDefault Voice Configuration Menu Access CodeVoice Configuration Menu Access Code Optional Feature ParametersSigTimer DefaultBit Number RingCadenceDefault Voice Configuration Menu Access CodeTone Parameter Syntax, page How to Calculate Scaling Factors, page Call-Progress Tone ParametersList of Call-Progress Tone Parameters Tone Parameter Syntax5-22 How to Calculate Scaling FactorsRecommended Values ExampleDialTone Specific Call-Progress Tone Parameter InformationDefault values for the nine-integer array Voice Configuration Menu Access CodeVoice Configuration Menu Access Code Default values for the nine-integer arrayVoice Configuration Menu Access Code Default values for the nine-integer arrayVoice Configuration Menu Access Code Default values for the nine-integer arrayVoice Configuration Menu Access Code Default values for the nine-integer arrayDefault NPrintfDefault values for the nine-integer array Voice Configuration Menu Access CodeVoice Configuration Menu Access Code TraceFlagsMediaPort DefaultChapter 5 Parameters and Defaults Optional Feature Parameters 5-28Ol-3141-01 Debugging the Cisco ATA 186/188 Fax Services, page Configuring and Debugging Fax ServicesUsing Fax Pass-through Mode Using Fax Pass-through Mode, page Using FAX Mode, pageConfiguring Cisco IOS Gateways to Enable Fax Pass-through, page Configuring the Cisco ATA for Fax Pass-through modeAudioMode Configuring the Cisco ATA for Fax Pass-through mode, pageProcedure Configuring Cisco IOS Gateways to Enable Fax Pass-throughConnectMode Recommended Settingvoice service voip Enable Fax Pass-through ModeSystem Level commands Procedurefax rate disable Disable Fax Relay FeatureDial-Peer Level Commands ProcedureConfiguring the Cisco IOS Gateway for Fax Mode, page Using FAX ModeConfiguring the Cisco ATA for Fax Mode Configuring the Cisco ATA for Fax Mode, pageProcedure Debugging the Cisco ATA 186/188 Fax ServicesConfiguring the Cisco IOS Gateway for Fax Mode Common Problems When Using IOS GatewaysAction Using prserv for Diagnosing Fax Problemsprserv Overview ProblemDescription Analyzing prserv Output for Fax SessionsProcedure Log eventTerminating-Gateway Example Debugging FAX Pass-through ModeLog event Description6-11 Debugging FAX ModeOriginating-Gateway Example Possible Reasons for FailureUsing rtpcatch to Analyze Common Causes of Failure, page Using rtpcatch for Diagnosing Fax Problemsrtpcatch Overview How to Use6-13 Example of rtpcatchOptions Output6-14 Explanation6-15 FAX SummaryAnalysis Analyzing rtpcatch Output for Fax SessionsCisco ATA fax pass-through mode AnalysisAnalysis Using rtpcatch to Analyze Common Causes of FailureAnalysis AnalysisPossible Causes for Failure AnalysisPossible Cause for Failure AnalysisPossible Cause for Failure rtpcatch LimitationsPossible Cause for Failure AnalysisOl-3141-01 Chapter 6 Configuring and Debugging Fax ServicesDebugging the Cisco ATA 186/188 Fax Services 6-20C H A P T E R Upgrading the Cisco ATA Signaling ImageProcedure for Upgrading One Cisco ATA, page Upgrading the Signaling Image Via Cisco CallManagerProcedure for Upgrading all Cisco ATAs at Once Procedure for Upgrading all Cisco ATAs at Once, pageupgradecode Definitions ProcedureforUpgradingOneCiscoATARunning the Executable upgradecode SyntaxProcedure Upgrading the Signaling Image ManuallyPreliminary Steps Running the Executable FileProcedure Upgrade RequirementsUpgrade Procedure SyntaxProcedure Confirming a Successful Signaling Image UpgradeUsing a Web Browser Using a Web Browser, page Using the Voice Configuration Menu, pageUsing the Voice Configuration Menu ProcedureStep 2 Press the function button on the Cisco ATA Chapter 7 Upgrading the Cisco ATA Signaling Image Confirming a Successful Signaling Image UpgradeOL-3141-01 Installation and Upgrade Issues, page TroubleshootingGeneral Troubleshooting Tips General Troubleshooting Tips, page Symptoms and Actions, pageSymptoms and Actions Installation and Upgrade Issues Procedure Restarting the Cisco CallManager1* 7* 2* 1 1* 2* 8* 1 1* 7* 8* 1 1* 9* 0* 1 1* 9* 0* DebuggingMaximum Distance Frequently Asked QuestionsProcedure Ring Load per RJ-11 FXS PortProcedure ProcedureContacting TAC Procedures for Using Pre-call Services, page A-1 How to Use Pre-call and Mid-call ServicesProcedures for Using Pre-call Services Access VoicemailSpeed Dial Cancel Call-Forward-AllActivate Call-Forward-All RedialProcedure Call PickupGroup Call Pickup MeetMe ConferenceBellcore Style Procedures for Using Mid-call ServicesBellcore Style Call Transfer Procedure Bellcore Style Conference Call ProcedureCisco VG248 Style Three-way Calling Procedure, page A-5 Cisco VG248 Style Three-way Calling ProcedureCisco VG248 Call Transfer Procedure Cisco VG248 StyleCisco ATA Style Cisco VG248 Conference Call ProcedureCisco ATA Style Call Hold/Resume Procedure Cisco ATA Style Call Transfer ProcedureCisco ATA Style Conference Calling Procedure Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Mid-call ServicesOL-3141-01 A P P E N D I X B Voice Menu CodesCisco ATA Voice Menu Codes-Configuration Parameters, page B-2 Cisco ATA Voice Menu Codes-Software Upgrade, page B-3Code Table B-2 Cisco ATA Voice Menu Codes-Configuration ParametersVoice Menu OptionCode Table B-3 Cisco ATA Voice Menu Codes-Software UpgradeVoice Menu OptionOL-3141-01 Appendix B Voice Menu CodesEnvironmental Specifications, page C-2 Cisco ATA SpecificationsPhysical Specifications Physical Specifications, page C-1 Electrical Specifications, page C-2Specification Electrical Specifications for Cisco ATAEnvironmental Specifications Immunity SpecificationsSpecification Ringing CharacteristicsSoftware Specifications Physical InterfacesSpecification Table C-6 Software Specifications All Protocols continuedDescription Description SpecificationOL-3141-01 Appendix C Cisco ATA Specifications Software SpecificationsSupported SCCP Message Set, page D-1 SCCP Call FlowsSupported SCCP Message Set A P P E N D I X DPage Cisco ATA-to-Cisco CallManager-to-Cisco ATA, page D-5 Call Flow Scenarios for Successful CallsCisco ATA-to-Cisco CallManager Cisco ATA-to-Cisco CallManager, page D-3Table D-1 Action Descriptions for First Call Flow StepAction DescriptionDescription Cisco ATA-to-Cisco CallManager-to-Cisco ATAStep Station Call InfoStep Station Call InfoDescription Step Station Call InfoDescription OL-3141-01 Appendix D SCCP Call Flows Call Flow Scenarios for Successful Callspage Performing a Cross-Protocol UpgradeSyntax of upgradecode Parameter A P P E N D I X EExample Numerics G L O S S A R YGL-1 GL-2 GL-3 Internet Control Message ProtocolGL-4 GL-5 GL-6 GL-7 GL-8 GlossaryOL-3141-01 I N D E NumericsIN-1 IN-2 disabling use ofencryption key environmental specificationsencryption encryption examplesIN-4 5-186-12 IN-5 IN-6

C O N T E N T S

Preface ix