Cisco Systems ATA 186, ATA 188 manual Procedures for Using Mid-call Services, Bellcore Style

Appendix A How to Use Pre-call and Mid-call Services

Procedures for Using Mid-call Services

Procedures for Using Mid-call Services

The method of initiating and using mid-call services during a call when using SCCP differs according to mode, which is configured by the Cisco ATA administrator using the ConnectMode parameter (see the “ConnectMode” section on page 5-13). Use the procedures for the mid-services mode that is configured on your Cisco ATA.

The following three modes are used for invoking mid-call services:

•Bellcore Style, page A-4

•Cisco VG248 Style, page A-5

•Cisco ATA Style, page A-6

Bellcore Style

The following two procedures are unique to the Bellcore (default) style:

•Bellcore Style Call Transfer Procedure, page A-4

•Bellcore Style Conference Call Procedure, page A-4

Bellcore Style Call Transfer Procedure

Step 1 Perform a hookflash to place the current call on hold and obtain a second dial tone.

Step 2 At the dial tone, enter the telephone number or speed dial of the third party and wait for the call to ring.

Step 3 You have the following options:

•To transfer the call, hang up when the call rings or when the third party answers.

•To return to the original call, perform a hookflash before the call rings. If you perform a hookflash before the third party answers but after the call rings, you also return to the original call.

Bellcore Style Conference Call Procedure

Step 1 Perform a hookflash to place the current call on hold and obtain a second dial tone.

Step 2 At the dial tone, enter the telephone number or speed dial of the third party and wait for the call to ring.

Step 3 You have the following options:

•To add the party to a conference, perform a hookflash after the third party answers.

•To return to the original call, perform a hookflash before the call rings. If you perform a hookflash before the third party answers but after the call rings, you also return to the original call.

Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP)

A-4 OL-3141-01