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Cisco Systems ATA 186 manual Appendix D SCCP Call Flows Call Flow Scenarios for Successful Calls

Models: ATA 188 ATA 186

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Appendix D SCCP Call Flows

Call Flow Scenarios for Successful Calls

Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP)

	D-8	OL-3141-01

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Cisco Systems ATA 186, ATA 188 manual Appendix D SCCP Call Flows Call Flow Scenarios for Successful Calls, OL-3141-01

Contents

Corporate Headquarters Administrator’s Guide SCCPCisco ATA 186 and Cisco ATA Analog Telephone Adaptor Cisco Systems, Inc 170 West Tasman Drive San Jose, CATurn the television or radio antenna until the interference stops Overview C O N T E N T SPreface AudienceResetting the Cisco ATA to Factory Default Values Steps Needed to Configure the Cisco ATABasic Configuration Steps in a Non-TFTP Server Environment What You NeedDHCP TftpURLEncryptKey StaticIpMediaPort Recommended ValuesNPrintf prserv OverviewRedial SyntaxDebugging Speed DialPhysical Specifications Cisco ATA Style Conference Calling Procedure A-7Cisco ATA Specifications Environmental SpecificationsAudience PrefaceOverview OrganizationChapter 6, “Configuring and Debugging Fax Services” ConventionsChapter 5, “Parameters and Defaults” Chapter 7, “Upgrading the Cisco ATA Signaling Image.”Varoitus Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä julkaisussa esiintyvien varoitusten käännökset löydät liitteestä Translated Safety Warnings käännetyt turvallisuutta koskevat varoitukset Cisco.com Related DocumentationObtaining Documentation Read Me First - ATA Boot Load InformationDocumentation Feedback Documentation CD-ROMOrdering Documentation xiiiCisco TAC Website Obtaining Technical AssistanceTechnical Assistance Center Cisco.comObtaining Additional Publications and Information Cisco TAC Escalation Centerhttp//tools.cisco.com/RPF/register/register.do Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in the design, development, and operation of public and private internets and intranets. You can access the Internet Protocol Journal at this URL Installation and Configuration Overview, page Cisco Analog Telephone Adaptor OverviewHardware Overview, page Software Features, page C H A P T E ROverview of the Skinny Client Control Protocol Power Hardware OverviewPower connectorThe unit provides the following connectors and indicators Voice Codecs Supported Software FeaturesSCCP Version Additional Supported Signaling Protocols, pageAdditional Supported Signaling Protocols Basic ServicesOther Supported Protocols Pre-call Services Fax ServicesPre-call and Mid-call Services Pre-call Services, page Mid-call Services, pageProcedure Reference Mid-call ServicesService Voice mail accessChapter 3, “Configuring the Cisco ATA for SCCP” Installation and Configuration OverviewResetting the Cisco ATA Using Cisco CallManager, page Chapter 7, “Upgrading the Cisco ATA Signaling Image”Chapter 1 Cisco Analog Telephone Adaptor Overview Installation and Configuration Overview1-10 OL-3141-01Installation Procedure, page Power-Down Procedure, page Installing the Cisco ATANetwork Requirements, page Safety Recommendations, page C H A P T E RWhat the Cisco ATA Package Includes Safety RecommendationsNetwork Requirements Read Me First - ATA Boot Load InformationInstallation Procedure What You NeedProcedure Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord Power-Down Procedure ProcedureConfiguring the Cisco ATA for SCCP C H A P T E RDefault Boot Load Behavior Specifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation Feature VLANSetting, pageVLANSetting Parameter and BitsIn hexadecimal format, this value is Setting Up the TFTP Server with Cisco ATA Steps Needed to Configure the Cisco ATABasic Configuration Steps in a Non-TFTP Server Environment, page Create a default configuration file that can be used by manyManually upgrade the Cisco ATA to the correct signaling image Configuring the Cisco ATA Using a TFTP ServerBasic Configuration Steps in a Non-TFTP Server Environment Upgrading the SignalingProcedure Setting Up the TFTP Server with Cisco ATA SoftwareConfigurable Features and Related Parameters Configurable FeaturesOpFlags, page 5-17 , VLANSetting, page Configurable FeaturesSigTimer, page UIPassword, pageProcedure Creating a Cisco ATA Default Configuration FileParameters Not Used for SCCP 3-10Example cfgfmt -tmgcpptag.dat atadefault.txt atadefault.cfgSyntax pageatamacaddress.txt Creating a Configuration File for a Specific Cisco ATAProcedure ExampleExample Using atapname.exe Tool to Obtain MAC AddressSyntax cfgfmt -tmgcpptag.dat ata0a141e28323c.txt ata0a141e28323cCommand Output Using the EncryptKey Parameter and cfgfmt ToolCommand Example Syntax examplesWithout Using a DHCP Server, page Using a DHCP ServerUsing a DHCP Server, page Other DHCP Options You Can Set, pageProcedure Procedure if DHCP Server is Under Control of Cisco ATA AdministratorProcedure 3-16Other DHCP Options You Can Set Without Using a DHCP ServerProcedure 3-17Using the Voice Configuration Menu, page Voice Configuration MenuUsing the Voice Configuration Menu Resetting the Cisco ATA to Factory Default Values, pageNumber FeaturesVoice Menu 3-19Procedure Resetting the Cisco ATA to Factory Default ValuesEntering Alphanumeric Values Alphanumeric CharactersCisco ATA Web Configuration Page 3-21UIPassword Procedure Resetting the Cisco ATA Using Cisco CallManagerProcedure 3-23Upgrading the SCCP Signaling Image 3-24Adding the Cisco ATA to the Cisco CallManager C H A P T E RAdding Cisco ATAs Manually ProcedureUsing the Cisco Bulk Administration Tool BAT ExampleUsing Auto-Registration ExampleSCCP Mode Parameter, page Operating Parameters, page Parameters and DefaultsParameters for Configuration Method and Encryption, page Optional Feature Parameters, pageConfiguration Text File Template Default UIPasswordUser Interface UI Parameter Voice Configuration Menu Access CodeTftpURL Parameters for Configuration Method and EncryptionUseTFTP SettingsVoice Configuration Menu Access Code EncryptKeyDefault DefaultVoice Configuration Menu Access Code Network ParametersDHCP DefaultDefault StaticIpStaticRoute Voice Configuration Menu Access CodeEPID0orSID0 and EPID1orSID1 Account Information ParametersStaticNetMask DefaultDefault CA0orCM0 and CA1orCM1Voice Configuration Menu Access Codes Voice Configuration Menu Access CodeUseMGCP SCCP Mode ParameterOperating Parameters Other ParametersCallerIdMethod, page DNS1IP, page DNS2IP, page Domain, page LBRCodecNumTxFrames, page UDPTOS, page OpFlags, page VLANSetting, page DescriptionDefault PrfCodecAudioMode Voice Configuration Menu Access CodeVoice Configuration Menu Access Code ConnectModeDefault Bit NumberBit Number CallerIdMethodto Use Pre-call and Mid-call Services.” DefinitionVoice Configuration Menu Access Code DNS1IPDefault DefaultDefault DNS2IPDomain Voice Configuration Menu Access CodeOpFlags NumTxFramesUDPTOS Voice Configuration Menu Access CodeVoice Configuration Menu Access Code VLANSettingDefault TftpURL, page DHCP, page VLANSetting, pageDefault Optional Feature ParametersSigTimer Voice Configuration Menu Access CodeVoice Configuration Menu Access Code RingCadenceDefault Bit NumberTone Parameter Syntax Call-Progress Tone ParametersList of Call-Progress Tone Parameters Tone Parameter Syntax, page How to Calculate Scaling Factors, pageExample How to Calculate Scaling FactorsRecommended Values 5-22Voice Configuration Menu Access Code Specific Call-Progress Tone Parameter InformationDefault values for the nine-integer array DialToneDefault values for the nine-integer array Default values for the nine-integer arrayVoice Configuration Menu Access Code Voice Configuration Menu Access CodeDefault values for the nine-integer array Default values for the nine-integer arrayVoice Configuration Menu Access Code Voice Configuration Menu Access CodeVoice Configuration Menu Access Code NPrintfDefault values for the nine-integer array DefaultDefault TraceFlagsMediaPort Voice Configuration Menu Access CodeChapter 5 Parameters and Defaults Optional Feature Parameters 5-28Ol-3141-01 Using Fax Pass-through Mode, page Using FAX Mode, page Configuring and Debugging Fax ServicesUsing Fax Pass-through Mode Debugging the Cisco ATA 186/188 Fax Services, pageConfiguring the Cisco ATA for Fax Pass-through mode, page Configuring the Cisco ATA for Fax Pass-through modeAudioMode Configuring Cisco IOS Gateways to Enable Fax Pass-through, pageRecommended Setting Configuring Cisco IOS Gateways to Enable Fax Pass-throughConnectMode ProcedureProcedure Enable Fax Pass-through ModeSystem Level commands voice service voipProcedure Disable Fax Relay FeatureDial-Peer Level Commands fax rate disableConfiguring the Cisco ATA for Fax Mode, page Using FAX ModeConfiguring the Cisco ATA for Fax Mode Configuring the Cisco IOS Gateway for Fax Mode, pageCommon Problems When Using IOS Gateways Debugging the Cisco ATA 186/188 Fax ServicesConfiguring the Cisco IOS Gateway for Fax Mode ProcedureProblem Using prserv for Diagnosing Fax Problemsprserv Overview fax pass-through modeLog event Analyzing prserv Output for Fax SessionsProcedure DescriptionDescription Debugging FAX Pass-through ModeLog event Terminating-Gateway ExamplePossible Reasons for Failure Debugging FAX ModeOriginating-Gateway Example 6-11How to Use Using rtpcatch for Diagnosing Fax Problemsrtpcatch Overview Using rtpcatch to Analyze Common Causes of Failure, pageOutput Example of rtpcatchOptions 6-13Explanation 6-14FAX Summary 6-15Analysis Analyzing rtpcatch Output for Fax SessionsCisco ATA fax pass-through mode AnalysisAnalysis Using rtpcatch to Analyze Common Causes of FailureAnalysis AnalysisAnalysis AnalysisPossible Cause for Failure Possible Causes for FailureAnalysis rtpcatch LimitationsPossible Cause for Failure Possible Cause for Failure6-20 Chapter 6 Configuring and Debugging Fax ServicesDebugging the Cisco ATA 186/188 Fax Services Ol-3141-01Upgrading the Cisco ATA Signaling Image C H A P T E RProcedure for Upgrading all Cisco ATAs at Once, page Upgrading the Signaling Image Via Cisco CallManagerProcedure for Upgrading all Cisco ATAs at Once Procedure for Upgrading One Cisco ATA, pageupgradecode Syntax ProcedureforUpgradingOneCiscoATARunning the Executable upgradecode DefinitionsRunning the Executable File Upgrading the Signaling Image ManuallyPreliminary Steps ProcedureSyntax Upgrade RequirementsUpgrade Procedure ProcedureUsing a Web Browser, page Using the Voice Configuration Menu, page Confirming a Successful Signaling Image UpgradeUsing a Web Browser ProcedureUsing the Voice Configuration Menu ProcedureStep 2 Press the function button on the Cisco ATA Chapter 7 Upgrading the Cisco ATA Signaling Image Confirming a Successful Signaling Image UpgradeOL-3141-01 General Troubleshooting Tips, page Symptoms and Actions, page TroubleshootingGeneral Troubleshooting Tips Installation and Upgrade Issues, pageSymptoms and Actions Installation and Upgrade Issues Restarting the Cisco CallManager ProcedureDebugging 1* 7* 2* 1 1* 2* 8* 1 1* 7* 8* 1 1* 9* 0* 1 1* 9* 0* 0Ring Load per RJ-11 FXS Port Frequently Asked QuestionsProcedure Maximum DistanceProcedure ProcedureContacting TAC Access Voicemail How to Use Pre-call and Mid-call ServicesProcedures for Using Pre-call Services Procedures for Using Pre-call Services, page A-1Redial Cancel Call-Forward-AllActivate Call-Forward-All Speed DialMeetMe Conference Call PickupGroup Call Pickup ProcedureBellcore Style Conference Call Procedure Procedures for Using Mid-call ServicesBellcore Style Call Transfer Procedure Bellcore StyleCisco VG248 Style Cisco VG248 Style Three-way Calling ProcedureCisco VG248 Call Transfer Procedure Cisco VG248 Style Three-way Calling Procedure, page A-5Cisco ATA Style Call Transfer Procedure Cisco VG248 Conference Call ProcedureCisco ATA Style Call Hold/Resume Procedure Cisco ATA StyleCisco ATA Style Conference Calling Procedure Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Mid-call ServicesOL-3141-01 Cisco ATA Voice Menu Codes-Software Upgrade, page B-3 Voice Menu CodesCisco ATA Voice Menu Codes-Configuration Parameters, page B-2 A P P E N D I X BOption Table B-2 Cisco ATA Voice Menu Codes-Configuration ParametersVoice Menu CodeOption Table B-3 Cisco ATA Voice Menu Codes-Software UpgradeVoice Menu CodeAppendix B Voice Menu Codes OL-3141-01Physical Specifications, page C-1 Electrical Specifications, page C-2 Cisco ATA SpecificationsPhysical Specifications Environmental Specifications, page C-2Immunity Specifications Electrical Specifications for Cisco ATAEnvironmental Specifications SpecificationPhysical Interfaces Ringing CharacteristicsSoftware Specifications SpecificationSpecification Table C-6 Software Specifications All Protocols continuedDescription Specification DescriptionAppendix C Cisco ATA Specifications Software Specifications OL-3141-01A P P E N D I X D SCCP Call FlowsSupported SCCP Message Set Supported SCCP Message Set, page D-1Page Cisco ATA-to-Cisco CallManager, page D-3 Call Flow Scenarios for Successful CallsCisco ATA-to-Cisco CallManager Cisco ATA-to-Cisco CallManager-to-Cisco ATA, page D-5Description StepAction Table D-1 Action Descriptions for First Call FlowStation Call Info Cisco ATA-to-Cisco CallManager-to-Cisco ATAStep DescriptionStep Station Call InfoDescription Step Station Call InfoDescription Appendix D SCCP Call Flows Call Flow Scenarios for Successful Calls OL-3141-01A P P E N D I X E Performing a Cross-Protocol UpgradeSyntax of upgradecode Parameter pageExample Numerics G L O S S A R YGL-1 GL-2 Internet Control Message Protocol GL-3GL-4 GL-5 GL-6 GL-7 GL-8 GlossaryOL-3141-01 I N D E NumericsIN-1 disabling use of IN-2encryption examples environmental specificationsencryption encryption keyIN-4 5-186-12 IN-5 IN-6