Obtaining Technical Assistance | Cisco Systems Cisco SFS 7000P

Preface

Obtaining Technical Assistance

in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht ml

The link on this page has the current PGP key ID in use.

If you do not have or use PGP, contact PSIRT at the aforementioned e-mail addresses or phone numbers before sending any sensitive material to find other means of encrypting the data.

Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.

Cisco Technical Support & Documentation Website

The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support & Documentation website by clicking

	Cisco SFS 7000P Hardware Installation Guide
xx	OL-9167-01 Rev. A0

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Cisco Systems Cisco SFS 7000P manual Obtaining Technical Assistance, Cisco Technical Support & Documentation Website

Contents

Cisco SFS 7000P Hardware Installation Guide Page Page Page N T E N T S Latency Managing the System Vii Displaying Hardware Errors Viii Preface Audience Organization ConventionsChapter Title Description Convention Description Italic screen font Boldface screen font Xii Statement 1071-Warning DefinitionVaroitus Tärkeitä Turvallisuusohjeita Xiii Warnung Wichtige SicherheitshinweiseAvvertenza Importanti Istruzioni Sulla Sicurezza Aviso Instruções Importantes DE Segurança Xiv Varning! Viktiga Säkerhetsanvisningar Spara Dessa Anvisningar Related Documentation Xvi Obtaining Documentation Cisco.comProduct Documentation DVD Xvii Documentation Feedback Cisco Product Security OverviewOrdering Documentation Xviii Reporting Security Problems in Cisco Products Xix Obtaining Technical Assistance Cisco Technical Support & Documentation Website Xxi Submitting a Service RequestDefinitions of Service Request Severity Obtaining Additional Publications and Information Xxii Xxiii Xxiv Switch Description Product Overview Switch Components ConnectorsPower Supplies and Fan Units LEDs System Features InfiniBand ConnectivityScalability High Availability Hardware Administrative Features Diagnostics Installing the Cisco SFS 7000P Switch Safety Attaching a Serial Console Cable to a PC or Terminal Preparing for InstallationConfiguring Basic Connectivity Powering Up the Chassis Power Connector Locations Rack-Mounting the Cisco SFS 7000P Switch Requirements Rack-Mounting the Switch Installing the Switch with One Person Assembled Rack Brackets Holding Bracket Against Inside of Rack Secure Rail Bracket to Rack with Screws Sliding the Switch Into the Rack Connecting Network Devices Installing the Switch with Two People Connecting InfiniBand Devices IB Cable with Pinch Connector 11 Removing a Pinch Connector Connecting Management Devices Managing the System Installing the Cisco SFS 7000P Switch Managing the System Installing the Cisco SFS 7000P Switch Managing the System Power and Fan Modules Locating the Power Supply or Fan Unit Installing a Power Supply or Fan Unit Failed Power Supplies or Fan Units Removing the Screws from the Power Supply Removing the Power Supply from the Switch Removing Power Supplies and Fan Units Power Supply LEDs OL-9167-01 Rev. A0 OL-9167-01 Rev. A0 LEDs Chassis Status LEDs InfiniBand Port LEDs Color Indication Power Supply and Fan LEDs Managing the System with Element Manager Using the Summary Tab Health Status Window Using the Power Supplies Tab Using the Fans Tab Using the Sensors Tab Displaying System Information Displaying Power Supply Information SFS-7000P#show power-supply Displaying Sensor Information About Diagnostic Tests LED Tests Running a Card Self-Test Running Card TestsSelf-Tests Running a Chassis Standard Test SFS-7000P#show diagnostic cardRunning Chassis Tests SFS-7000Pconfig#diag chassis test standard SFS-7000P-1#show diag post Running a Self-Test on a Fan SFS-7000P#show diagnostic fanRunning Fan Tests SFS-7000P#show diag fru-error SFS-7000P#show diag fan Running Power Supply Tests Running a LED Test on the Power SupplyRunning a Self-Test on a Power Supply Start Enter the show power-supplycommand SFS-7000P#show diagnostic power-supply More sysloghwiflog Displaying Hardware ErrorsEnable SFS-7000P#show diagnostic post SFS-7000P#show diagnostic fru-error Error Number Description Power supply I2C communication error OL-9167-01 Rev. A0 Specification Chassis and Management Interface Electrical Specifications Category Specification D E IN-1 IN-2