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Cisco Systems Cisco SFS 7000P Obtaining Technical Assistance

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Preface

Obtaining Technical Assistance

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Cisco SFS 7000P Hardware Installation Guide

OL-9167-01 Rev. A0

in your correspondence with PSIRT is the one linked in the Contact Summary

section of the Security Vulnerability Policy page at thisURL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht

ml

The link on this page has the current PGP key ID in use.

If you do not have or use PGP, contact PSIRT at the aforementioned e-mail

addresses or phone numbers before sending any sensitive material to find other

means of encrypting the data.

Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical

assistance. The Cisco Technical Support & Documentation website on Cisco.com

features extensive online support resources. In addition, if you have a valid Cisco

service contract, Cisco Technical Assistance Center (TAC) engineers provide

telephone support. If you do not have a valid Cisco service contract, contact your

reseller.

Cisco Technical Support & Documentation Website

The Cisco Technical Support & Documentation website provides online

documents and tools for troubleshooting and resolving technical issues with Cisco

products and technologies. The website is available 24 hours a day, at thisURL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support & Documentation website

requires a Cisco.com user ID and password. If you have a valid service contract

but do not have a user ID or password, you can register at thisURL:

http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Identification (CPI) tool to locate your product serial

number before submitting a web or phone request for service. You can access the

CPI tool from the Cisco Technical Support & Documentation website by clicking

Contents

Main Cisco SFS 7000P Hardware Installation Guide May 2006 Page Page Page CONTENTS Page Page Page Preface Audience Organization Conventions Page xii Warnings use the following conventions: Statement 1071Warning Definition xiii xiv xv Related Documentation Obtaining Documentation Cisco.com Product Documentation DVD Ordering Documentation Documentation Feedback Cisco Product Security Overview Reporting Security Problems in Cisco Products Obtaining Technical Assistance Cisco Technical Support & Documentation Website Submitting a Service Request Definitions of Service Request Severity Obtaining Additional Publications and Information Page Page Product Overview Switch Description Connectors Switch Components LEDs Power Supplies and Fan Units Power Supply Bay Power Supplies and Fan Trays System Features InfiniBand Connectivity Scalability High Availability Hardware Ports Fabric Nonblocking Architecture Administrative Features Real-Time Clock Latency Nonvolatile Memory Vital Product Data Storage Diagnostics Installing the Cisco SFS 7000P Switch 2-2 Safety Preparing for Installation Configuring Basic Connectivity Attaching a Serial Console Cable to a PC or Terminal Powering Up the Chassis Rack-Mounting the Cisco SFS 7000P Switch Requirements Rack-Mounting the Switch Installing the Switch with One Person Page Page Page Page Installing the Switch with Two People Connecting Network Devices Connecting InfiniBand Devices 2-13 Page Connecting Management Devices Managing the System Page Page Installing Field Replaceable Units Power and Fan Modules Locating the Power Supply or Fan Unit Failed Power Supplies or Fan Units Installing a Power Supply or Fan Unit Page Page Removing Power Supplies and Fan Units Page Page Managing the Cisco SFS 7000P Switch LEDs Chassis Status LEDs InfiniBand Port LEDs Power Supply and Fan LEDs Managing the System with Element Manager Using the Summary Tab Using the Power Supplies Tab Using the Fans Tab Using the Sensors Tab Displaying System Information Displaying Power Supply Information Displaying Fan Information Displaying Sensor Information Hardware Diagnostic Tests About Diagnostic Tests LED Tests Self-Tests Running Card Tests Running a Card Self-Test Running Chassis Tests Running a Chassis Standard Test 5-4 Step2 Display the status of the test by entering the show diag chassis command. Step3 Display any errors on individual components by entering the show diag post command. Running Fan Tests Running a Self-Test on a Fan 5-6 Step3 Display the progress of the test by entering the show diag fan command. Step4 Display any errors that appear in the result string by entering the show diag fru-error command. Running Power Supply Tests Running a LED Test on the Power Supply Running a Self-Test on a Power Supply 5-8 Enter the show power-supply command. Step2 Specify the type of test (self-test is chosen by default) by entering the diag power-supply id command. Step3 Start the test. Displaying Hardware Errors Step1 Locate the /topspin/log/hwif_log file by entering the more syslog:hwif_log command. 5-10 Table 5 -1 lists the hardware errors that are logged for the power supply. Step2 Display FRU errors on your Cisco SFS 7000P switch by entering the show diagnostic fru-error command. Page Page APPENDIX A Specifications and Compliance Certifications Chassis and Management Interface Electrical Specifications INDEX A C D M O P R