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Cisco Systems DPC3827, EPC3827, 4039760 Location and Dimensions of the Wall-Mounting Slots, Rev A

Models: 4039760 DPC3827 EPC3827

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Mount the modem as shown in one of the following illustrations.

How Do I Mount the Modem on a Wall? (Optional)

Mount the modem as shown in one of the following illustrations.

Location and Dimensions of the Wall-Mounting Slots

The following illustration shows the location and dimensions of the wall-mounting slots on the bottom of the modem. Use the information on this page as a guide for mounting your modem to the wall.

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Cisco Systems DPC3827, EPC3827, 4039760 Location and Dimensions of the Wall-Mounting Slots, Rev A

Contents

Cisco Model DPC3827 and EPC3827 DOCSIS 3.0 8x4 Wireless In This Document                    Where Is the Best Location for My DOCSIS Residential Gateway?IMPORTANT SAFETY INSTRUCTIONS Notice à l’attention des installateurs de réseaux câblésMitteilung für CATV-Techniker IMPORTANT SAFETY INSTRUCTIONSAviso a los instaladores de sistemas CATV Ground the Product Power Source WarningVerify the Power Source from the On/Off Power Light Protect the Product from LightningCheck Product Safety Eliminate AC Power/Mains OverloadsService Warnings Provide Ventilation and Select a Location20110316Modem No BatterySafety Protect the Product When Moving It4025083 Rev A Canada EMI Regulation Declaration of ConformityRF Exposure Statements Canada 20100527 FCC DSLDomesticCE Compliance France National Restrictions   ItalyUse only the antenna supplied with the product Antennas20110311CEGateway DOCSIS Benefits and FeaturesIntroduction ConnectionsManagement Design and FunctionSoftware and Documentation Whats In the Carton? Whats In the Carton?One power adapter models requiring external power supply One DPC3827 or EPC3827 Residential GatewayFront Panel Description Model DPC3827 shown hereBack Panel Description 8 RESET-A momentary pressing 1-2 seconds of this switch reboots the EMTA. Pressing the switch for more than ten seconds first causes a reset-to-factory default of all settings and then reboots the gateway System Requirements for an Ethernet Connection Minimum System Requirements for a PCMinimum System Requirements for Macintosh What Are the System Requirements for Internet Service?I Do Not Have a High-Speed Internet Access Account How Do I Subscribe to High-Speed Internet Service?I Already Have an Existing High-Speed Internet Access Account Where Is the Best Location for My DOCSIS Residential Gateway? How Do I Mount the Modem on a Wall? Optional Before You BeginMount the modem as shown in one of the following illustrations Location and Dimensions of the Wall-Mounting Slots4025083 Rev A Mounting the Residential Gateway on a Wall Connecting the Media Gateway for High-Speed Data Service How Do I Connect My Gateway for Internet Service?Connecting and Installing Internet Devices To connect devices3 Connect the active RF coaxial cable from your service provider to the coax connector labeled CABLE on the back of the residential gateway How Do I Configure My DOCSIS Residential Gateway? Logging in to the Gateway for the First Time2 In the address field, enter the following IP address 192.168.0.1. A Status DOCSIS WAN login page similar to the following page opens Setup Lan Setup Cancel Changes to cancelConfiguring Your Network Settings Section Setup DDNS Disabling DDNS Factory Default Settings Enabling DDNSSetup Wireless QoS Setup Advanced RoutingTo configure the routing table, complete the following steps Configure the Routing Table1 From the Setup page, click Advanced Routing Security Firewall Display Routing TableSelect the Firewall tab to open the Security Firewall page Enables/disables java applets and ActiveX scripts. This feature Security VPN Passthrough Security VPN Security VPN Tunnel Page DescriptionSection Select the desired option, IP Addr., Any, or FQDN. If the remote Field Description Section Auto IKE  Manual SectionField Description Status   View Log Description of the event  Number of events that have occurred  Last occurrence of an event You can view the following logs from this page  Access logHow Do I Configure My DOCSIS Residential Gateway?  Target and source addressesControl Access to the Gateway Access Restrictions Basic RulesControl Access to the Gateway Block Services To use keyword and domain blockingBlock Access to Websites Access Restrictions Time of Day RulesKeyword List Access Restrictions User Setup Access Restrictions Time of Day Rules Page DescriptionAccess Restrictions User Setup Page Description Access Restrictions IP Address Filtering Control Access to the GatewayAccess Restrictions MAC Address Filtering Control Access to the GatewayAccess Restrictions Local Log Function KeysControl Access to the Gateway Administration Management Page Description Administration ManagementManage the Gateway Enter the gateway’s IP address as seen from the Internet Manage the GatewayField Administration Reporting View Log Administration Diagnostics Administration Backup & Restore Administration Factory Defaults Restore Factory Defaults 4025083 Rev AMonitor Gateway Status Status GatewayStatus Local Network Monitor Gateway Status Status Wireless Status Wireless Page Description   Status DOCSIS WANMonitor Gateway Status DOCSIS WAN Page Description Select the DOCSIS WAN tab to open the Status DOCSIS WAN pageStatus DOCSIS Signal Select the DOCSIS Signal tab to open the Status DOCSIS Signal page Downstream Channels Section Example Power Level 4025083 Rev AUpstream Channels Section Example Status DOCSIS Signal Page Description4025083 Rev A Power Level Status DOCSIS StatusSignal to Noise Ratio SectionDOCSIS Status Page Description Select the DOCSIS Status tab to open the Status DOCSIS Status pagePage Section Status Channels Selection Status DOCSIS Log DOCSIS Log Page DescriptionMonitor Gateway Status Wireless Basic Settings Configure Wireless SettingsWireless Configuration Manual Page Example Wireless Basic Settings Page Description Wireless Wireless Security Wireless Security Page DescriptionSection Wireless SecurityWireless Security Mode Field DescriptionWi-Fi Protected Access WPA is a more secure wireless technology Wireless MAC Filter Wireless MAC Filter Page Description Wireless Advanced Settings Wireless Advanced Settings Page Description  RTS ThresholdCTS Protection Mode                  Advanced Wireless SectionDTIM Interval Wireless WDS SettingsBeacon Interval Fragmentation ThresholdWireless WDS Settings Page Description Applications & Gaming Port Filtering Configure Applications and GamingOverview Applications and Gaming Port Filtering Page DescriptionAllows you to enable port filtering Applications & Gaming Port Range ForwardingSelect one of the following protocols  TCP Applications and Gaming Port Range Forward Page Description   Applications & Gaming Port Range Triggering Applications and Gaming Port Range Triggering Page DescriptionConfigure Applications and Gaming Applications & Gaming DMZ   Applications and Gaming DMZ Page Description Applications & Gaming QoS Q. How Do I Configure TCP/IP Protocol? Having Difficulty?Note Make sure that the Load only when needed option is unchecked Q. How Do I Renew the IP Address on My PC?Renewing the IP Address on Windows NT, 2000, or XP Systems Q. How do I arrange for installation?Renewing the IP Address on Windows 95, 98, 98SE, and ME Systems Q. What if I dont subscribe to cable TV?I dont understand the front panel status indicators Troubleshooting MoCA IssuesCommon Troubleshooting Issues Q. Can I watch TV and surf the Internet at the same time?The residential gateway does not register a cable connection Tips for Improved Performance Check and CorrectFront Panel LED Status Indicator Functions Initial Power Up, Calibration, and Registration AC Power appliedNormal Operations AC Power applied Front Panel LED Status Indicators During Normal ConditionsSpecial Conditions Front Panel LED Status Indicators During Special ConditionsDisclaimer NoticesTrademarks Documentation Copyright NoticeIf You Have Questions For Information4025083 Rev A Page Lawrenceville, GA Cisco Systems, Inc5030 Sugarloaf Parkway, Box September 2011 Printed in USA