Where Is the Best Location for My DOCSIS Residential Gateway?
In This Document
Cisco Model DPC3827 and EPC3827 DOCSIS 3.0 8x4 Wireless
Notice à l’attention des installateurs de réseaux câblés
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
Mitteilung für CATV-Techniker
Aviso a los instaladores de sistemas CATV
Protect the Product from Lightning
Power Source Warning
Verify the Power Source from the On/Off Power Light
Ground the Product
Provide Ventilation and Select a Location
Eliminate AC Power/Mains Overloads
Service Warnings
Check Product Safety
Protect the Product When Moving It
20110316Modem No BatterySafety
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Declaration of Conformity
Canada EMI Regulation
RF Exposure Statements
20100527 FCC DSLDomestic
Canada
CE Compliance
Italy
National Restrictions
France
Antennas
Use only the antenna supplied with the product
20110311CEGateway
Connections
Benefits and Features
Introduction
DOCSIS
Design and Function
Management
Software and Documentation
One DPC3827 or EPC3827 Residential Gateway
Whats In the Carton?
One power adapter models requiring external power supply
Whats In the Carton?
Model DPC3827 shown here
Front Panel Description
Back Panel Description
8 RESET-A momentary pressing 1-2 seconds of this switch reboots the EMTA. Pressing the switch for more than ten seconds first causes a reset-to-factory default of all settings and then reboots the gateway
What Are the System Requirements for Internet Service?
Minimum System Requirements for a PC
Minimum System Requirements for Macintosh
System Requirements for an Ethernet Connection
How Do I Subscribe to High-Speed Internet Service?
I Do Not Have a High-Speed Internet Access Account
I Already Have an Existing High-Speed Internet Access Account
Where Is the Best Location for My DOCSIS Residential Gateway?
Before You Begin
How Do I Mount the Modem on a Wall? Optional
Location and Dimensions of the Wall-Mounting Slots
Mount the modem as shown in one of the following illustrations
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Mounting the Residential Gateway on a Wall
To connect devices
How Do I Connect My Gateway for Internet Service?
Connecting and Installing Internet Devices
Connecting the Media Gateway for High-Speed Data Service
3 Connect the active RF coaxial cable from your service provider to the coax connector labeled CABLE on the back of the residential gateway
Logging in to the Gateway for the First Time
How Do I Configure My DOCSIS Residential Gateway?
2 In the address field, enter the following IP address 192.168.0.1. A Status DOCSIS WAN login page similar to the following page opens
Cancel Changes to cancel
Setup Lan Setup
Configuring Your Network Settings
Section
Setup DDNS
Enabling DDNS
Disabling DDNS Factory Default Settings
Setup Advanced Routing
Setup Wireless QoS
Configure the Routing Table
To configure the routing table, complete the following steps
1 From the Setup page, click Advanced Routing
Display Routing Table
Security Firewall
Select the Firewall tab to open the Security Firewall page
Enables/disables java applets and ActiveX scripts. This feature
Security VPN Passthrough
Security VPN Tunnel Page Description
Security VPN
Section
Select the desired option, IP Addr., Any, or FQDN. If the remote
Section
Field Description
Auto IKE
Status
Section
Field Description
Manual
View Log
Description of the event
Target and source addresses
You can view the following logs from this page Access log
How Do I Configure My DOCSIS Residential Gateway?
Number of events that have occurred Last occurrence of an event
Access Restrictions Basic Rules
Control Access to the Gateway
Control Access to the Gateway
To use keyword and domain blocking
Block Services
Access Restrictions Time of Day Rules
Block Access to Websites
Keyword List
Access Restrictions Time of Day Rules Page Description
Access Restrictions User Setup
Access Restrictions User Setup Page Description
Control Access to the Gateway
Access Restrictions IP Address Filtering
Control Access to the Gateway
Access Restrictions MAC Address Filtering
Function Keys
Access Restrictions Local Log
Control Access to the Gateway
Administration Management
Administration Management Page Description
Manage the Gateway
Manage the Gateway
Enter the gateway’s IP address as seen from the Internet
Field
Administration Reporting
View Log
Administration Diagnostics
Administration Backup & Restore
Administration Factory Defaults
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Restore Factory Defaults
Status Gateway
Monitor Gateway Status
Status Local Network
Monitor Gateway Status
Status Wireless Page Description
Status Wireless
Status DOCSIS WAN
Monitor Gateway Status
Select the DOCSIS WAN tab to open the Status DOCSIS WAN page
DOCSIS WAN Page Description
Status DOCSIS Signal
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Downstream Channels Section Example
Power Level
Select the DOCSIS Signal tab to open the Status DOCSIS Signal page
Status DOCSIS Signal Page Description
Upstream Channels Section Example
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Section
Status DOCSIS Status
Signal to Noise Ratio
Power Level
Select the DOCSIS Status tab to open the Status DOCSIS Status page
DOCSIS Status Page Description
Page
Section
Status Channels Selection
DOCSIS Log Page Description
Status DOCSIS Log
Monitor Gateway Status
Configure Wireless Settings
Wireless Basic Settings
Wireless Configuration Manual Page Example
Wireless Basic Settings Page Description
Wireless Security Page Description
Wireless Wireless Security
Field Description
Wireless Security
Wireless Security Mode
Section
Wi-Fi Protected Access WPA is a more secure wireless technology
Wireless MAC Filter
Wireless MAC Filter Page Description
Wireless Advanced Settings
RTS Threshold
Wireless Advanced Settings Page Description
Section
Advanced Wireless
CTS Protection Mode
Fragmentation Threshold
Wireless WDS Settings
Beacon Interval
DTIM Interval
Wireless WDS Settings Page Description
Applications and Gaming Port Filtering Page Description
Configure Applications and Gaming
Overview
Applications & Gaming Port Filtering
Applications & Gaming Port Range Forwarding
Allows you to enable port filtering
Select one of the following protocols TCP
Applications and Gaming Port Range Forward Page Description
Applications and Gaming Port Range Triggering Page Description
Applications & Gaming Port Range Triggering
Applications & Gaming DMZ
Configure Applications and Gaming
Applications and Gaming DMZ Page Description
Applications & Gaming QoS
Having Difficulty?
Q. How Do I Configure TCP/IP Protocol?
Q. How Do I Renew the IP Address on My PC?
Note Make sure that the Load only when needed option is unchecked
Q. What if I dont subscribe to cable TV?
Q. How do I arrange for installation?
Renewing the IP Address on Windows 95, 98, 98SE, and ME Systems
Renewing the IP Address on Windows NT, 2000, or XP Systems
Q. Can I watch TV and surf the Internet at the same time?
Troubleshooting MoCA Issues
Common Troubleshooting Issues
I dont understand the front panel status indicators
The residential gateway does not register a cable connection
Check and Correct
Tips for Improved Performance
Initial Power Up, Calibration, and Registration AC Power applied
Front Panel LED Status Indicator Functions
Front Panel LED Status Indicators During Normal Conditions
Normal Operations AC Power applied
Front Panel LED Status Indicators During Special Conditions
Special Conditions
Documentation Copyright Notice
Notices
Trademarks
Disclaimer
For Information
If You Have Questions
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Page
September 2011 Printed in USA
Cisco Systems, Inc
5030 Sugarloaf Parkway, Box
Lawrenceville, GA