Restore Factory Defaults | Cisco Systems DPC3827, EPC3827, 4039760

Manage the Gateway

Restore Factory Defaults

To restore factory defaults, click Restore Factory Defaults to reset all configuration settings to their default values. Any settings you have saved will be lost when the default settings are restored.

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Cisco Systems DPC3827, EPC3827, 4039760 important safety instructions Restore Factory Defaults

Contents

Important Safety Instructions This Document Important Safety Instructions Mitteilung für CATV-Techniker Aviso a los instaladores de sistemas Catv Verify the Power Source from the On/Off Power Light Power Source WarningGround the Product Protect the Product from Lightning Operating Environment Protect the Product When Moving It Canada EMI Regulation Declaration of ConformityRF Exposure Statements Canada CE Compliance France Italy National RestrictionsLatvia Antennas Benefits and Features Introduction Software and Documentation Whats In the Carton? Front Panel Description Model DPC3827 shown here Back Panel Description Back Panel Description What Are the System Requirements for Internet Service? Minimum System Requirements for a PCMinimum System Requirements for Macintosh System Requirements for an Ethernet Connection Do Not Have a High-Speed Internet Access Account How Do I Subscribe to High-Speed Internet Service?Already Have an Existing High-Speed Internet Access Account Rev a How Do I Mount the Modem on a Wall? Optional Before You Begin Location and Dimensions of the Wall-Mounting Slots Mounting the Residential Gateway on a Wall How Do I Connect My Gateway for Internet Service? Connecting and Installing Internet DevicesConnecting the Media Gateway for High-Speed Data Service To connect devices How Do I Connect My Gateway for Internet Service? How Do I Configure My Docsis Residential Gateway? Logging in to the Gateway for the First Time How Do I Configure My Docsis Residential Gateway? Setup Lan Setup Configuring Your Network Settings LAN Connected Devices Summary DhcpPre-assigned Dhcp IP Address Setup Ddns Disabling Ddns Factory Default Settings Enabling Ddns Setup Wireless QoS Setup Advanced Routing Configure the Routing Table MTU Security Firewall Display Routing Table Disable Filters Filter Proxy Section Field Description Firewall SPI Firewall ProtectionBlock Pop-Up Windows Block Web Page Cookies Section Field Description Block Java and ActiveX Scripts Block fragmented IP packetsBlock Port Scan Detection Block IP Flood Detection Disable Pptp Passthrough DisableSecurity VPN Passthrough Section Field Description VPN Passthrough IPSec Passthrough Security VPN Security VPN Tunnel Page Description Section Field Description VPN Tunnel Select Tunnel Entry Create ButtonDelete Button Summary Button Section Field Description Remote Secure GatewayFqdn Key Management Key Exchange Method Section Field Description  Auto IKE Status Section Field Description  ManualState is either Connected or Disconnected View Log How Do I Configure My Docsis Residential Gateway? Control Access to the Gateway Access Restrictions Basic Rules Parental Control check box and click Apply Add RuleRemove Rule Keyword List Block Services To use keyword and domain blocking Access Restrictions Time of Day Rules Block Access to Websites Access Restrictions User Setup Access Restrictions Time of Day Rules Page Description Access Restrictions User Setup Page Description Section Field Description User Add User ConfigureUser Settings Password Access Restrictions IP Address Filtering Access Restrictions MAC Address Filtering Access Restrictions Local Log Field Name Description MAC Filtering Block Listed DefaultFunction Keys Pass Listed Control Access to the Gateway Administration Management Administration Management Page DescriptionManage the Gateway WAN Internet IP Address Default Gateway Gateway Access Current User Name Local AccessChange Password to Re-Enter New Password Administration Reporting Igmp View Log Section Field Description Reporting Mail AlertsSmtp Mail Server Mail Address for Alert Logs Administration Diagnostics Administration Backup & Restore Administration Factory Defaults Restore Factory Defaults Monitor Gateway Status Status GatewayMAC Address CM MAC Address Current Time Status Local Network Section Field Description Internet Connection IP AddressDNS1-3 Wins End IP Address Section Field Description Local Network MAC AddressDhcp Client Table Status Wireless Page Description Status WirelessSection Field Description ARP/RARP Table Status Docsis WAN Docsis WAN Page Description Status Docsis Signal Downstream Channels Section Example Rev a Status Docsis Status Docsis Status Page Description Time Since Last Reset Section Field Description Docsis Status Cable Modem StatusCable Modem IP Address Cable Modem Mask PHS Sfid Status Channels Selection Upstream Channel Setting Status Docsis LogDocsis Log Page Description Section Field Description Upstream channel ID Monitor Gateway Status Wireless Basic Settings Configure Wireless SettingsWireless Configuration Manual Page Example Wireless Basic Settings Page Description Section Field Description Basic Settings Wireless NetworkWireless Configuration Network Mode Wireless Wireless Security Wireless Security Page DescriptionWireless Network Name Ssid Bssid WEP Field Descriptions WPA Security for Personal Networks WPA or WPA2 Personal Modes Wireless MAC Filter Wireless MAC Filter Page Description Section Field Description Access Restriction Wireless Advanced SettingsMAC Address FilterList MAC Address Filter List Wireless Advanced Settings Page Description CTS Protection Mode Wireless WDS Settings Beacon IntervalDtim Interval Fragmentation Threshold Wireless WDS Settings Page Description Allow Wireless Signal To Be Repeated by a RepeaterRemote Access Points MAC Address MAC 1 through WDS Configure Applications and Gaming OverviewApplications & Gaming Port Filtering Applications and Gaming Port Filtering Page Description  UDP  Both Enable Applications & Gaming Port Range ForwardingSection Field Description Port Filtering Start Port End Port Section Field Description Port Range Forwarding Start Applications and Gaming Port Range Forward Page DescriptionEnd Applications & Gaming Port Range Triggering Applications & Gaming DMZ Section Field Description Forwarded Range Start Port Applications and Gaming DMZ Page Description DMZDMZ Hosting Select the desired option Applications & Gaming QoS WirelessNo ACK How Do I Configure TCP/IP Protocol? Having Difficulty? How Do I Renew the IP Address on My PC? How do I arrange for installation? Renewing the IP Address on Windows NT, 2000, or XP SystemsWhat if I dont subscribe to cable TV? How does the residential gateway connect to my computer? Troubleshooting MoCA Issues Common Troubleshooting IssuesDont understand the front panel status indicators Can I watch TV and surf the Internet at the same time? Residential gateway does not register a cable connection Tips for Improved Performance Check and Correct Front Panel LED Status Indicator Functions Step Normal Operations AC Power applied Front Panel LED Status Indicators During Normal Conditions Front Panel LED Status Indicators During Special Conditions Special Conditions Trademarks DisclaimerDocumentation Copyright Notice Software and Firmware Use For Information If You Have Questions