Dell manual Solving Problems, CD and DVD drive problems, Dell OptiPlex 320 Users Guide

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Solving Problems

Dell™ OptiPlex™ 320 User's Guide

Battery Problems	Power Problems
Drive Problems	Printer Problems
Keyboard Problems	Restoring Default Settings
Lockups and Software Problems	Serial or Parallel Device Problems
Memory Problems	Sound and Speaker Problems
Mouse Problems	Video and Monitor Problems
Network Problems

Battery Problems

Fill out the Diagnostics Checklist before you complete these checks.

CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

Replace the battery — If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see Battery). If the battery still does not work properly, contact Dell (see Contacting Dell).

Drive Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

Fill out the Diagnostics Checklist as you complete these checks.

Test the drive —

•Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.

•Insert a bootable floppy disk and restart the computer.

Clean the drive or disk — See Cleaning Your Computer.

Check the cable connections

Check for software and hardware conflicts — See Resolving Software and Hardware Incompatibilities.

Run the Dell Diagnostics — See Dell Diagnostics.

CD and DVD drive problems

NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.

Adjust the Windows volume control —