VE R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H W I N D O W S

Windows XP:

 

1

Click Start

Control Panel Printers and Other Hardware Phone and Modem

 

Options

Modems.

2

Click the COM port for your modem Properties Diagnostics Query Modem

 

to verify that the modem is communicating with Windows.

Windows Vista:

1 Click Start and click Control Panel.

2Click Hardware and Sound.

3Click Phone and Modem Options and click the Modems tab.

4Click the COM port for your modem.

5Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows.

If all commands receive responses, the modem is operating properly.

E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T Ensure that you have subscribed to an Internet provider. With the Windows Mail e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service provider.

Error Messages

If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

AF I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S : \ / : * ? “

< > — Do not use these characters in filenames.

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Solving Problems

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Dell DCMA owner manual Error Messages, Click Start, Options Modems, To verify that the modem is communicating with Windows