Dell DCMA - page 68

68 Solving Problems
CHECK THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the
computer (see "Setting Up a Printer" on page22).
TEST THE ELECTRICAL OUTLET —Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS —
Windows® XP:
1 Click Start , click Control Panel , and then click Printers and Other Hardware .
2 Click View installed printers or fax printers .
3 If the printer is listed, right-click the printer icon.
4 Click Properties , then click the Ports ta b . For a USB printer, ensure that Print to
the following port(s):
is set to USB.
Windows Vista ®:
1 Click Start , click Control Panel , and then click Hardware and Sound .
2 Click Printers . If the printer is listed, right-click the printer icon.
3 Click Properties and click the Ports tab. Ensure that the Print to the following
port(s):
setting is USB .
REINSTALL THE PRINTER DRIVER —See the printer documentation for
instructions.
book.book Page 68 Friday, April 4, 2008 12:10 PM