Using the Operating System CD
Before You Begin
If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. (see "Using Windows Device Driver Rollback" on page 84). If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver (see "Using Microsoft Windows System Restore" on page 88).
NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.
To reinstall Windows, you need the following items:
•Dell™ Operating System CD
•Drivers and Utilities media
NOTE: The Drivers and Utilities media contains drivers that were installed during assembly of the computer. Use the Drivers and Utilities media to load any required drivers. Depending on the region from where you ordered your computer, or whether you requested the CDs or DVDs, the Drivers and Utilities media and Operating System CD may not ship with your system.
Reinstalling Windows XP or Windows Vista
The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.
NOTICE: The Operating System CD provides options for reinstalling Windows Vista. The options will overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows Vista unless a Dell technical support representative instructs you to do so.
NOTE: It is highly recommended that you attempt to perform a Windows system restore first and then, if necessary, a Dell operating system restore (to take it back to
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