78 Troubleshooting Tools
System Messages NOTE: If the message you received is not listed in the table, see the documentation
for either the operating system or the program that was running when the
messageappeared.
ALERT! PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT
CHECKPOINT [NNNN]. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE
THIS CHECKPOINT AND CONTACT DELL TECHNICAL SUPPORT—The computer
failed to complete the boot routine three consecutive times for the same error
(see"Getting Help" on page 183 for assistance).
CMOS CHECKSUM ERROR —Possible motherboard failure or RTC battery low.
Replace battery (see "Replacing the Battery" on page142 or see "Getting Help" on
page183 for assistance).
CPU FAN FAILURE —CPU fan failure. Replace CPU fan (see "Removing the
Processor Fan" on page154).
DISKETTE DRIVE 0 SEEK FAILURE —A cable may be loose, or the computer
configuration information may not match the hardware configuration. Check cable
connections (see "Getting Help" on page183 for assistance).
DISKETTE READ FAILURE —The floppy disk may be defective or a cable may be
loose. Replace floppy disk/check for loose cable connection.
HARD-DISK DRIVE FAILURE —Possible hard disk drive failure during HDD
POST. check cables /swap hard disks (see "Getting Help" on page183 for
assistance).
HARD-DISK DRIVE READ FAILURE —Possible HDD failure during HDD boot test
(see "Getting Help" on page183 for assistance).
KEYBOARD FAILURE —Keyboard failure or keyboard cable loose (see "Keyboard
Problems" on page58).
book.book Page 78 Friday, April 4, 2008 12:10 PM