82 Troubleshooting Tools
2
After you have selected the
Test Sy ste m
option from the main menu, the
following menu appears:
NOTE: It is recommended that you select Extended Test from the menu below
to run a more thorough check of devices in the computer.
3
If a problem is encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description and see "Getting Help" on page 183.
NOTE: The Service Tag for your computer is located at the top of each test
screen. If you contact Dell, technical support will ask for your Service Tag.
4
If you run a test from the
Custom Test or Symptom Tree
option, click the
applicable tab described in the following table for more information.
Option Function
Express Test Performs a quick test of devices in the system.
Thistypically can take 10 to 20 minutes.
Extended Test Performs a thorough check of devices in the system.
Thistypically can take an hour or more.
Custom Test Use to test a specific device or customize the tests to be run.
Symptom Tree This option allows you to select tests based on a symptom
of the problem you are having. This option lists the most
common symptoms.
Tab Function
Results Displays the results of the test and any error conditions
encountered.
Errors Displays error conditions encountered, error codes, and
the problem description.
Help Describes the test and may indicate requirements for
running the test.
book.book Page 82 Friday, April 4, 2008 12:10 PM