Dell T3400 manual Printer Problems, 124

•Power, keyboard, and mouse extension cables

•Too many devices connected to the same power strip

•Multiple power strips connected to the same electrical outlet

Printer Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.

C H E C K T H E P R I N T E R D O C U M E N T A T I O N — See the printer documentation for setup and troubleshooting information.

E N S U R E T H A T T H E P R I N T E R I S T U R N E D O N

C H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S —

•See the printer documentation for cable connection information.

•Ensure that the printer cables are securely connected to the printer and the computer.

TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S —

Windows XP:

1 Click Start→ Control Panel→ Printers and Other Hardware→ View installed printers or fax printers.

2 If the printer is listed, right-click the printer icon.

3 Click Properties→ Ports. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.

Windows Vista:

1 Click Start → Control Panel→ Hardware and Sound→ Printer.

2 If the printer is listed, right-click the printer icon. 3 Click Properties, and then click Ports.

4 Adjust the settings, as needed.

R E I N S T A L L T H E P R I N T E R D R I V E R — See the printer documentation for information on reinstalling the printer driver.

124

Troubleshooting