W . d e l l . c o m s u p p o r t . d e l l . c o m
Dell Precision Workstation T3400 User’s Guide
July NT499
Contents
Switching From Desktop to Tower
Switching From Tower to Desktop
Microsoft Windows Vista Contents
Changing Between Tower and Desktop
Computer, Keyboard, and Monitor
Uninterruptible Power Supplies
Smart Cards and Fingerprint Readers
Diagnostic Light Codes During Post 100
Changing Boot Sequence for Future Boots
When to Use the Dell Diagnostics 108 Contents
100
Dell Diagnostics Main Menu
Starting the Dell Diagnostics From Your
113
114
143
131
General Installation Guidelines 189
Removing a Memory Module 160 Installing a Memory Module
149
154
Installing an Optional Fourth Hard Drive
Installing an Optional Third Hard Drive
Installing an Additional Fan
Installing a Drive-Panel Insert
Automated Order-Status Service 265 Contents
Technical Support and Customer Service 264
243
245
Macrovision Product Notice
Contents
Contents
What Are You Looking For? Find It Here
Finding Information
How to configure system settings
Specifications
System Guides
Click the User’s Guide for your
Computer when you use
Use the Service Tag to identify your
Enter the Express Service Code to
Direct your call when contacting
Providing critical updates for your
Appropriate for your configuration
Configuration Utilities → Desktop
Tips, articles from technicians, online
How to use Windows Vista Click Start→ Help and Support
What Are You Looking For? Find It Here How to use Windows XP
Dell Supported Linux Sites
What Are You Looking For? Find It Here How to use Linux
About Your Computer
About Your Computer
Front View Tower Orientation
Perform an operating system shutdown
Such as printers and keyboards
Mechanical OFF
Blinking green The computer is in a power
Steady green The computer is in a normal
Operating state
PSU only
Back View Tower Orientation
Card
Front View Desktop Orientation
Power button Press to turn on the computer
Blinking green The computer is in a power
Other cards
Back View Desktop Orientation
Back Panel Connectors
VCR
Connector
System Information
Specifications
Processor
Between a 10-Mbps network
Green a good connection exists
Orange a good connection exists
Between a 100-Mbps network
Memory
Connectors
Non-ECC memory
Registered or buffered memory
Chassis intrusion switch
Serial connector
Power supply may result in your
Card for power requirements
Controls and Lights
Upon the power supply wattage rating
Power
Weight
Supported monitor weight
Maximum shock
About Your Computer
Advanced Features
Advanced Features
LegacySelect Technology Control
Manageability
Dell OpenManage Client Instrumentation
Power Management
Press the power button
Sleep Mode Wake-Up Methods
Auto power on
Power management event
Advanced Features
About RAID Configurations
About RAID Configurations
Using RAID with Hard Drive Passwords
Segment Hard drive
RAID Level
Hard drive
RAID Level 10 1+0
Configuring Your Computer for RAID
Setting Your Computer to RAID-Enabled Mode
About RAID Configurations
About RAID Configurations
About RAID Configurations
Page
About RAID Configurations
About RAID Configurations
About RAID Configurations
Migrating to a RAID Level 0 Configuration
Migrating to a RAID Level 5 Configuration
Migrating to a RAID Level 1 Configuration
Migrating to a RAID Level 10 Configuration
Creating a Spare Hard Drive
Rebuilding a Degraded RAID Level 1 Configuration
Switching From Tower to Desktop Orientation
Setting Up Your Computer
Setting Up Your Computer
Changing Between Tower and Desktop Orientations
Switching From Desktop to Tower Orientation
Installing Your Computer in an Enclosure
Setting Up Your Computer
Setting Up Your Computer
Microsoft Windows XP
Transferring Information to a New Computer
P Y D a T a F R O M T H E S O U R C E C O M P U T E R
E a T E a W I Z a R D D I S K
Microsoft Windows Vista
Power Protection Devices
Line Conditioners
Uninterruptible Power Supplies
Surge Protectors
Setting Up Your Computer
Chassis Intrusion Detection
Securing Your Computer
Security Cable Lock
Securing Your Computer
Smart Cards and Fingerprint Readers
Passwords
About Passwords
Using an Administrator Password
Using a Primary System Password
Using a Hard Drive Password
Turning On and Activating TPM
Trusted Platform Module TPM
Computer Tracking Software
Security Management Software
If Your Computer Is Lost or Stolen
Cleaning Your Computer
Cleaning Your Computer
Computer, Keyboard, and Monitor
Mouse Non-Optical
CDs and DVDs
Floppy Drive
Entering System Setup
System Setup
System Setup Screens
System Setup
System System Info
System Setup Options
Processor Info
Hyper-Threading, and supports 64-bit technology
Boot Sequence on
Channel mode dual or single, and type by Dimm slot
Memory Info
Location
Will not recognize USB storage devices
Boot from the next device listed in the boot sequence
Storage devices regardless of the No Boot setting
Resources are in use, the port is disabled
378h default 278h 3BCh Serial Port #1
COM1 The port is configured at 3F8h with IRQ
COM3 The port is configured at 3E8h with IRQ
On Virtualization Technology is enabled
Off Virtualization Technology is disabled
Video Primary Video
Virtualization Technology
Default
Password Drive Not Set default
Locked a valid administrator password is required to
Modify or delete the system password
Activate Enables and activates TPM security
Off The intrusion detection feature is disabled
Intrusions during Post
Does not display any detected intrusions during Post
Off default Computer on Off Do not use the Auto Power Time
Power is restored
Time set in Auto Power Time
Using a power strip or surge protector
System will boot from the network
Low Power Mode
Mode, Hibernate mode, or when turned off
Or type the numbers in the appropriate time field
Enables or disables the numerical and mathematical features
Post Hotkeys
Boot Sequence
Changing Boot Sequence for the Current Boot
Changing Boot Sequence for Future Boots
Clearing Passwords and Cmos Settings
Clearing Passwords and Cmos Settings
Clearing Passwords
Clearing Cmos Settings
Flashing the Bios
Clearing Passwords and Cmos Settings
Troubleshooting Tools
Troubleshooting Tools
Power Lights
Diagnostic Light Codes During Post
Diagnostic Lights
100
Light Pattern
101
102
Determine if a conflict exists by
103
Card failure has
Occurred Graphics card and restarting
104
Beep Codes
105
System Messages
Code Description
Repetitive Short beeps
106
107
Dell Diagnostics
Hardware Troubleshooter
Starting the Dell Diagnostics From Your Hard Drive
When to Use the Dell Diagnostics
109
110
Dell Diagnostics Main Menu
111
112
Battery Problems
Troubleshooting
Drive Problems
Troubleshooting
114
Optical drive problems
Problems writing to an optical drive
115
Mail, Modem, and Internet Problems
Hard drive problems
116
Do not use these characters in filenames
Error Messages
117
Keyboard Problems
Ieee 1394 Device Problems
118
Contact the Ieee 1394 device manufacturer
Computer does not start up
Lockups and Software Problems
Computer stops responding
Program stops responding
Program is designed for an earlier Windows operating system
Other software problems
Solid blue screen appears
120
121
Memory Problems
Mouse Problems
122
Network Problems
123
Power Problems
124
Printer Problems
Sound and Speaker Problems
Scanner Problems
No sound from speakers
125
126
Video and Monitor Problems
No sound from headphones
127
Screen is blank
Screen is difficult to read
128
129
3D image quality is poor
Only part of the screen is readable
130
What Is a Driver?
Reinstalling Software
Reinstalling Software
Drivers
Using Windows Device Driver Rollback
Reinstalling Drivers and Utilities
133
Using the Drivers and Utilities Disc
Save and close any open files, and exit any open programs
Reinstalling Software
135
Restoring Your Operating System
Using Microsoft Windows System Restore
Starting System Restore Windows XP 136
137
Enabling System Restore
Using Dell PC Restore and Dell Factory Image Restore
Windows XP Dell PC Restore
Turn on the computer 138
139
140
Reinstalling Windows XP or Windows Vista
Using the Operating System Media
Before you Begin
141
Save and close any open files and exit any open programs
Before You Begin
Adding and Replacing Parts
Recommended Tools
Turning Off Your Computer
Before Working Inside Your Computer
145
Removing the Computer Cover
146
Inside View of Your Computer
Cover release latch
Cover hinges
147
Power supply System board Secondary hard drive bay
148
Power connector Memory module Battery socket
System Board Components
149
Power Supply DC Connector Pin Assignments
150
DC Power Connector P1
151
DC Power Connector P2
DC Power Connectors P3 and P5
DC Power Connectors P8, P9, P13, and P14
DC Power Connector P7
Pin Number Signal name AWG Wire +5 VDC Red
152
DC Power Connector P12
DC Power Connector P10
Pin Number Signal Name
153
+12 Vcdc Blue/White
DC Power Connector P15 525-W PSU Only
Removing the Front Panel
155
Chassis Intrusion Switch
Removing the Chassis Intrusion Switch
Replacing the Chassis Intrusion Switch
Memory
Resetting the Chassis Intrusion Detector
Memory Overview
157
158
159
Addressing Memory With 4-GB Configurations
Removing a Memory Module
Installing a Memory Module
Memory module Securing clips Memory module connector
Notch Crossbar Adding and Replacing Parts
DIMM1 Memory module connector
161
Cutouts
162
Cards
163
PCI Cards
Release tabs
Card retention door
165
Release tab
Adding and Replacing Parts
167
Release tab
169
Card retention cover
Screws
171
Alignment guide Filler bracket
173
Release tab
175
PCI Express Cards
Card retention cover
177
Card retention door Adding and Replacing Parts
Alignment bar
179
Alignment bar Alignment guide Filler bracket
181
Adding and Replacing Parts
183
Alignment bar
185
Tower Computer Drive Configurations
Drives
Media Card Reader
186
Additional Sata hard drive
Reader
Desktop Computer Drive Configurations
187
188
About Metal Shields Present in Some Drive Configurations
Removing and Replacing the Metal Shield Lower Drive Bays
Power Cable Connectors
General Installation Guidelines
Power cable
189
SAS Data Cable Connectors
Sata Data Cable Connectors
190
Sata data cable
Removing a Hard Drive Tower or Desktop Computer
Hard Drive
Drive Cable Colors
Disconnect the serial ATA cable from the hard drive
Bay
Card Hard drive in secondary hard
193
Hard drive in primary hard drive bay
Blue tabs
195
Connect one end of the serial ATA cable to the hard drive
To install a SAS hard drive
197
Removing an Optional Third Hard Drive Tower Computer
If you are removing a SAS drive
Power cable Serial ATA cable Sata connector
199
Installing an Optional Third Hard Drive Tower Computer
200
Sliding-plate lever
Removing an Optional Fourth Sata Hard Drive Tower Computer
201
Installing an Optional Fourth Hard Drive Tower Computer
203
Removing an Optional Third Hard Drive Desktop Computer
Optional serial ATA hard drive in lower 5.25-inch drive bay
205
Installing an Optional Third Hard Drive Desktop Computer
Hard-drive holder
207
Optional third hard drive is
Optional serial ATA hard drive desktop illustrated
Power cable Power supply Serial ATA cable
209
Installing an Additional Fan
Fan slots Fan release tab Fan cable
211
212
Drive Panel
Drive release latch
Removing the Drive Panel Tower Computer
213
Drive panel tabs
Replacing the Drive Panel Tower Computer
214
215
Removing the Drive Panel Desktop Computer
Replacing the Drive Panel Desktop Computer
217
Removing a Drive-Panel Insert
Installing a Drive-Panel Insert
Drive panel Drive-panel insert Drive-panel insert release
Tabs
219
Floppy Drive or Media Card Reader
If you are removing a floppy drive
Removing a Floppy Drive or Media Card Reader Tower Computer
221
Floppy drive connector Floppy Adding and Replacing Parts
Attach the screws to the new drive 222
223
If you are installing a floppy drive
225
Drive-conversion latch Power cable Floppy drive cable
Adding and Replacing Parts
227
Floppy drive connector Floppy
Drive retention insert
229
Power cable
231
Optical Drive
Removing an Optical Drive Tower Computer
CD/DVD drive cable
233
Installing an Optical Drive Tower Computer
Adding and Replacing Parts
CD/DVD-drive cable
235
236
Removing an Optical Drive Desktop Computer
237
Installing an Optical Drive Desktop Computer
Adding and Replacing Parts
239
Installing the Optional Speaker
Speaker optional
241
Speaker optional
243
Processor
Removing the Processor
244
Heat-sink assembly
Processor cover Socket
Replacing the Processor
245
Center cover latch Release lever
246
Processor cover Tab
247
Indicator
Front alignment notch
Rear alignment notch
248
Battery
Captive screw housing
249
About the Battery
Removing the Battery
250
System battery Battery socket tab
251
Replacing the Battery
Panel
Panel Components
Headphone connector Microphone connector
Removing the I/O Panel
USB port
253
Heat-sink assembly Captive screw housing
Fan release lever
Panel
Replacing the I/O Panel
255
Removing the Power Supply
Power Supply
257
Replacing the Power Supply
Power supply screws
Removing the System Board
System Board
259
Remove the system board screws
Replacing the System Board
261
Replacing the Front Panel
Replacing the Computer Cover
Obtaining Assistance
Getting Help
263
Getting Help
DellConnect Online Services
Technical Support and Customer Service
AutoTech Service
Problems With Your Order
Automated Order-Status Service
265
Getting Help
267
Before You Call
268
269
Contacting Dell
270
FCC Notice U.S. Only
Appendix
FCC Class B
271
272
Macrovision Product Notice
273
Glossary
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290