4In the System Properties window, click the Hardware tab.

5Click Device Manager.

6Right-click the device for which the new driver was installed, then click Properties.

7Click the Driver tab.

8Click Roll Back Driver.

If Device Driver Rollback does not resolve the problem, reinstall the driver from the Drivers and Utilities disc.

Windows Vista:

1Click the Windows Vista start button , then right-click Computer.

2Click Properties, then click Device Manager.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue.

3Right-click the device for which the new driver was installed, then click Properties.

4Click the Driver tab.

5Click Roll Back Driver.

If Device Driver Rollback does not resolve the problem, reinstall the driver from the Drivers and Utilities disc.

Using the Drivers and Utilities Disc

If a problem occurs on your computer after you install or update a driver and Device Driver Rollback does not resolve the problem, reinstall the driver from the Drivers and Utilities disc.

1Save and close any open files, and exit any open programs.

2Insert the Drivers and Utilities disc.

In most cases, the CD/DVD starts running automatically. If it does not, start Windows Explorer, click your CD/DVD drive directory to display the CD/DVD contents, and then double-click the autorcd.exe file. The first time that you run the CD/DVD, it may prompt you to install setup files. Click OK, and then follow the instructions on the screen.

Reinstalling Software

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