Troubleshooting

Phenomena that may be easy to be mistaken for machine defects (continued)

Phenomenon

Cases not involving a machine defect

Reference

page

 

 

 

 

 

The computer

The computer cannot start up in the current hardware

 

connected to the

configuration.

 

USB TYPE B port

Disconnect the USB cable from the computer, then

10

of the projector

reconnect it after starting up the computer.

 

does not start up.

 

 

 

The SAVING function is working.

46

 

Select NORMAL for STANDBY MODE item in the SETUP menu.

 

 

RS-232C does

The COMMUNICATION TYPE for the CONTROL port is

 

not work.

set to NETWORK BRIDGE.

63

 

Select OFF for COMMUNICATION TYPE item in the

 

 

 

OPTION - SERVICE - COMMUNICATION menu.

 

Network does

The SAVING function is working.

46

not work

Select NORMAL for STANDBY MODE item in the SETUP menu.

 

NETWORK

The NETWORK BRIDGE function is turned off.

 

BRIDGE

Select NETWORK BRIDGE for COMMUNICATION TYPE item

63

function does

in the OPTION - SERVICE - COMMUNICATION menu.

 

not work

 

 

Schedule function

The SAVING function is working.

46

does not work

Select NORMAL for STANDBY MODE item in the SETUP menu.

 

When the

Disconnect the LAN cable and check that the projector is

 

projector is

working properly.

 

connected to the

If this phenomenon occurs after connecting to the network,

 

network, it powers

there may be a loop between two Ethernet switching hubs

 

off and on as

within the network, as explained below.

 

described below.

- There are two or more Ethernet switching hubs in a network.

 

Powers off

- Two of the hubs are doubly connected by LAN cables.

 

POWER indicator

- This double connection forms a loop between the two hubs.

 

blinks in orange a

Such a loop may have an adverse effect on the projector as

 

few times

well as the other network devices.

 

 

Check the network connection and remove the loop by

 

Goes into

disconnecting the LAN cables such that there is only one

 

standby mode

connecting cable between two hubs.

 

Video files cannot

The "LiveViewer" has been intentionally or accidentally

 

be played properly

forced to shut down.

 

on a computer

DirectDraw® or Direct3D® has been disabled on your Windows®.

on which the

Please refer to the Microsoft® Help and Support home page

 

"LiveViewer" was

on how to enable DirectDraw® or Direct3D®.

 

run.

 

 

NOTE • Although bright spots or dark spots may appear on the screen, this is a unique characteristic of liquid crystal displays, and it does not constitute or imply a machine defect.

(continued on next page)

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Image 114
Dukane 8107HWI Computer cannot start up in the current hardware, Saving function is working, Set to Network Bridge