Troubleshooting

Phenomena that may be easy to be mistaken for machine defects (continued)

Phenomenon

Cases not involving a machine defect

Reference

page

 

 

 

 

 

 

Is the use of USB cables disabled?

 

 

Enable the use of USB cables. The “StarBoard Software”

 

 

may not be recognized if your laptop has a built-in modem.

 

The projector may not be recognized if your computer has a

 

built-in modem.

 

 

(For details, refer to the relevant manuals such as that for

 

 

the computer.)

 

The projector

Is the power of the projector turned on?

107

Check to ensure that the POWER indicator of the projector

cannot be

is lit in green.

 

recognized.

 

 

Is the USB cable connected correctly?

81

 

Connect the USB cable to the computer.

 

 

 

Is the system started up in the correct sequence?

 

Start up the system in the correct sequence.

 

 

 

The “StarBoard Software” files may be corrupted, or

 

 

installation may not have completed successfully.

84

 

Uninstall the “StarBoard Software” and reinstall it.

 

(continued on next page)

 

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Dukane 8107HWI user manual Is the use of USB cables disabled?, Is the power of the projector turned on?