Customer Support

Sending Problem Documentation

Use one of the following methods to send documentation of the problem to the EMC Customer Support Center:

E-mail

FTP

U.S. mail to the following address:

EMC Customer Support Center 45 South Street

Hopkinton, MA 01748-9103

If the problem was assigned a number or a specific support representative, please include that information in the address as well.

Sending Problem Documentation

A-7

 

 

A

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Image 47
EMC DS-16B2 manual Sending Problem Documentation, Ftp