Introduction
Getting Help from the Enterasys Global Call Center
If you need technical support related to NetSight Element Manager, contact the Enterasys Global Call Center via one of the following methods:
By phone: | (603) |
| 24 hours a day, 365 days a year |
By mail: | Enterasys Networks |
| Technical Support |
| Rochester, NH |
By Internet mail: | support@ctron.com |
FTP: | ftp.ctron.com (134.141.197.25) |
Login | anonymous |
Password | your email address |
By BBS: | (603) |
Modem Setting | 8N1: 8 data bits, 1 stop bit, No parity |
Send your questions, comments, and suggestions regarding NetSight documentation to NetSight Technical Communications via the following address:
Netsight_docs@enterasys.com
To locate product specific information, refer to the Enterasys Web site:
http://www.enterasys.com/.
NOTE |
For the highest firmware versions successfully tested with NetSight Element Manager 2.2.1, refer to the Readme file from the NetSight Element Manager program group. If you have an earlier version of firmware and experience problems, contact the Global Technical Assistance Center.
Getting Help |
