Chapter 7 explains how to install and remove a hard disk or diskette drive.

Appendix A contains troubleshooting tips.

Appendix B describes how to perform a hardware-level format on a hard disk. You need to do this only if you have installed a new hard disk that has never received this low-level format, or if you are having serious problems with the disk

Appendix C outlines the system diagnostic checks. If you are having trouble with any part of the hardware, you may want to run some of these.

Appendix D gives the computer’s technical specifications.

At the end of the manual, you’ll find a glossary and an index.

Where to Get Help

Customer support and service for Epson products are provided by a network of authorized Epson dealers and Customer Care Centers throughout the United States. Epson America provides product information and support to its dealers and Customer Care Centers.

Therefore, we ask that you contact the business where you purchased your Epson product to request assistance. If the people there do not have the answer to your question, they can obtain it through our toll-free dealer support program. Epson is confident that this policy will provide you with the assistance you need.

Call the Epson Consumer Information Center at

(213)782-2600 for the the location of your nearest Epson dealer or the nearest Customer Care Center. To locate or purchase accessories or supplies, contact your nearest Epson dealer.

Introduction 5