If it does not, you may need to change the internal setting of the computer’s parallel port for a parallel printer (or serial port for a serial printer). To do this, use the MS-DOS MODE command or the MENU utility. See your printer manual and the MS-DOS Reference Manual for more details.

5.Many application programs (such as word processors) must be set up properly before they can use a printer. Check your program manual to see what customizing may be required.

6.Try running the Parallel Port (Printer Interface) check if you have a parallel printer, or the Serial Port (RS-232C) check if you have a serial printer. Appendix C describes these diagnostics checks. If the diagnostics test indicates an error, contact the place where you bought the printer.

Option Card Problems

If you install an option card and it is not functioning properly, check the following:

1.Is the option card installed correctly? The most common problem with option cards is a loose connection. Make sure the option card is well-seated in its slot. Check the installation procedure described in Chapter 6 and also see the instructions that come with the option card.

2.Did you set the necessary DIP switches or jumpers on the option card? See your option card manual for instructions.

3.Did you set the necessary jumpers on the main system board? See Chapter 6 for more information.

4.Did you run the Setup program to redefine your computer’s configuration after installing the card? See Chapter 2.

Troubleshooting A-25