If the error is not serious, you see this prompt:

(Resume = "F1" key)

Write down the error message and code number, and then press F1 to continue. Give the error message and code number to your dealer when reporting a problem.

If the error is serious, the computer cancels further checking and halts system initialization. The error message remains on the screen and the computer locks up. If this happens, contact your dealer as soon as possible. Report this information and both the error message and code number to your dealer.

The following table lists all the error codes and messages that may appear during power-on diagnostics checks. If you receive an error message, look it up in the table below. It directs you to the proper troubleshooting section in this appendix. If you do not see an error message, read the section that covers your problem.

Power-on diagnostics error codes and messages

Error code

Message

Action

 

 

 

System board

 

Contact dealer

101

System board error

102

System board error

 

103

System board error

 

105

System board error

 

106

System board error

 

107

System board error

 

108

System board error

 

Real-time clock

System options not set

Contact dealer

161

162

System options not set

Run Setup; see

 

 

Chapter 2

163

Time and date not set

Run Setup; see

 

 

Chapter 2

164

Memory size error

Run Setup; see

 

 

Chapter 2

 

 

 

Troubleshooting A-3