Diskette Problems

If you have trouble accessing data on a diskette, try the following steps:

1.Is the diskette inserted properly? You may have inserted it upside-down or it may not be inserted all the way. Remove the diskette from the drive and reinsert it with the label facing up. (See Chapter 3 for detailed instructions on inserting and removing diskettes.)

2.If reinserting the diskette does not solve the problem and you have access to another diskette drive of the same type, place the diskette in the other drive and repeat the operation. If you can successfully repeat the operation in the new drive, the trouble may be in your diskette drive. See “Diskette Drive Problems,” below.

3.Have you inserted the right type of diskette? The diskette type normally appears on the manufacturer’s label. Here are the guidelines:

Ct In a drive that has a storage capacity of 1.44MB, such as drive A, use 3 ‘/z-inch, double-sided, high-density, 135 TPI diskettes. This type of drive can also read and write to 720KB diskettes.

Li In a drive that has a storage capacity of 720KB, use 3 ‘/z-inch, double-sided, double-density, 135 TPI diskettes. You cannot use 1.44MB diskettes in this drive.

Cl In a drive that has a storage capacity of 1.2MB, use

5 l/4-inch, double-sided, high-density, 96 TPI diskettes. You can also use 360KB diskettes in this drive, but if you write to a 360KB diskette in this drive, you may have trouble using the diskette in a 360KB drive later.

A-10 Troubleshooting