Troubleshooting
◗To determine whether the problem is caused by the printer itself, run a self test. See page
◗You can use the printer’s hex dump mode to pinpoint communication problems. See page
◗For the latest information, check the Help programs and the ReadMe files in the Epson program group or folder.
◗If any of the suggested solutions in this chapter tell you to uninstall and then reinstall your printer software, see page
◗If none of the suggested solutions in this chapter solve your problem, contact EPSON as described under “Where to Get Help” in the Introduction.
Checking the Control Panel Lights
| paper out light |
| black ink out light |
black cleaning | color ink out light |
| |
button |
|
color cleaning | load/eject button |
| |
button | power button |
| power light |
Follow these guidelines when the control panel lights come on or flash:
SWhen the paper light flashes, paper is jammed in the printer. Turn off the printer and gently pull out all the paper. Then press the E load/eject button. See page
SWhen the paper light comes on, your paper ran out or is incorrectly loaded. Load paper in the feeder and then press the E load/eject button.