Troubleshooting
B A When an ink light flashes, your ink supply is low. Make sure you have a replacement cartridge.
B A When an ink light comes on, you need to replace the ink cartridge. See Chapter 5 for instructions.
P S B A When the power light and paper out light flash and all the other lights are on, your printer has a carriage error. See page
P S B A When all the lights flash, your printer may have an internal error. See page
Caution:
Load paper that’s at least
8.27inches (210 mm) wide. This prevents ink from spraying inside the printer and smudging your printouts.
Running a Self Test
You can run a self test to determine whether the problem comes from the printer itself or some other source.
◗If the results are satisfactory, the problem lies in your software settings, the interface cable, or your computer.
◗If the self test does not print correctly, you have a problem with your printer. See the suggestions in this chapter for possible solutions.
1.Make sure both the printer and computer are turned off.
2.Disconnect the network cable from the printer.
3.Make sure paper is loaded in the printer.
4.Hold down the E load/eject button (for a 360 dpi test) or the Y black cleaning button (for a 180 dpi test) and press the Ppower button. Hold down the buttons until the Ppower light starts to flash, then release them.
The printer prints on the first and last lines of one sheet of paper, then prints a nozzle check pattern (shown on page
5.To end the test, turn off the printer. Then reconnect the network cable and turn on your printer and computer.