Troubleshooting

The margins are incorrect.

Possible cause

Solution

 

 

Margins are set incorrectly in your application software.

Check your software documentation for instructions on selecting the correct margins for your paper size. Make sure the margins are within the printable area of the page. See Appendix C for printable area specifications.

Paper settings in the printer software are incorrect for your paper size.

Check the settings in the paper dialog box to make sure they’re correct for your paper size. See Chapter 3 for more information.

A portion of your image doesn’t print (Macintosh).

Possible cause

Solution

Your system doesn’t have

Close any other applications you are running and turn off

enough available memory.

background printing.

 

 

You need to increase the

Choose Get Info from the File menu when the application is active

memory allocation for your

and increase the memory requirements. See Chapter 4 for more

application, EPSON

information.

Monitor3, or both.

 

 

 

The printer prints blank pages.

Possible cause

Solution

 

 

Your printer is not selected in your application or as the Windows default printer.

Select your printer as the default Windows printer. See your Windows documentation or online help for instructions.

Your printer is not selected

Select your printer in the Chooser as described in the Setup

in the Macintosh Chooser.

Guide.

 

 

Paper settings in the printer

Check the settings in the paper dialog box to make sure they’re

software are incorrect for

correct for your paper size. See Chapter 3 for more information.

your paper size.

 

 

 

The print head nozzles are clogged.

Clean the print heads following the instructions in Chapter 5.

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