Troubleshooting
The IP addresses aren’t working correctly on all the computers.
Possible cause | Solution |
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The IP addresses you set are conflicting or incorrect.
Check all the computers carefully to make sure they have different IP addresses and that they all have the same network ID (the first part of the IP address). Also make sure they have the correct subnet masks and are set up to use the correct gateway (if used).
The IP addresses don’t work correctly on occasion and you are on a network that is connected directly to the Internet.
If you are directly connected to the Internet (not by a
Pinging the card gives you no results (UNIX or Windows 95).
Possible cause | Solution |
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You typed the wrong address in the ping command.
Check and retype the command correctly.
The hardware is not | Check all the cables and make sure the printer and the Ethernet |
connected correctly. | card are turned on and working correctly. If you have 10BASE2 |
| cable (thin coaxial), make sure it is terminated correctly. |
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The IP addresses are not working correctly.
Check the previous table for solutions.
Your computer can’t communicate with the Ethernet card.
Possible cause | Solution |
The card is on a different | Check all the settings of the gateway and the subnet masks. When |
segment of the network, | you are using EPSON Net!, you must use a computer that is on the |
and the gateway or subnet | same segment of the network as the printer to configure its |
mask is set up incorrectly. | Ethernet card. |
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You may have a hardware | Make sure all the following are turned on, connected, terminated |
problem. | (if necessary), and working correctly: |
| ◗ Your computer |
| ◗ Printer |
| ◗ Print server |
| ◗ Server |
| ◗ Ethernet card |
| ◗ Routers |
| ◗ Hubs |
| ◗ All other equipment on the network between your computer and |
| the printer |
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