| Troubleshooting |
|
|
Possible cause | Solution |
Printing is stalled. | In Windows 95/3.1x, delete the stalled print jobs in Spool |
| Manager; see Chapter 4 for instructions. In Windows NT, use the |
| despooler. |
| On a Macintosh, delete stalled print jobs using Monitor3 or open |
| the Extensions folder, EPSON folder, and Spool folder; then |
| delete any queued files. |
|
|
The print heads are clogged | Clean the print heads; see Chapter 5 for instructions. If cleaning |
or the ink cartridges are too | doesn’t help, replace the cartridges. For information on cartridge |
old. | life and replacement instructions, see Chapter 5. |
|
|
The S paper out light is flashing or on.
Possible cause | Solution |
|
|
If flashing, paper is jammed. Remove the paper and follow the guidelines for preventing jams as described on page
If on, paper is used up or is loaded incorrectly.
Load paper or remove the stack and reload it as described in the Setup Guide and in Chapter 2. Then press the E load/eject button to turn off the light and resume printing.
A B black or A color ink out light is flashing or on.
Possible cause | Solution |
If flashing, the ink supply is | You need to replace the indicated ink cartridge soon; see |
getting low. | Chapter 5 for instructions. |
|
|
If on, the ink cartridge is | You must replace the indicated ink cartridge now to be able to |
empty. | print; see Chapter 5 for instructions. |
|
|
The S and Plights are flashing.
Possible cause | Solution |
|
A carriage error has | Remove any paper in the printer. Press the E load/eject button for |
|
occurred. | about 30 seconds. Then press it again. Turn the printer off, wait a | |
| few seconds, and then turn it on and try printing again. If the error | |
| is not cleared, contact EPSON as described in the Introduction. | |
|
|
|