Troubleshooting
Possible cause | Solution |
You’re using ScanDisk. | Before using ScanDisk, turn off background monitoring in Status |
| Monitor 2. (See page |
| when you’re finished using ScanDisk. |
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The printer isn’t in the list of monitored printers.
Make sure your printer has been added to the monitored printers list in Status Monitor 2. See page
Printing is too slow.
Possible cause | Solution |
Your printer software | For the fastest printing, try the following: |
options are set incorrectly. | ◗ Set Print Quality to Economy. |
| ◗ Turn MicroWeave off. |
| ◗ Turn High Speed on. |
| ◗ Choose Black ink. |
| ◗ Choose No Halftoning. |
| See Chapters 1 and 3 for more information. |
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Your system doesn’t have | To free up resources, try the following: |
enough resources. | ◗ Clear space on your hard disk or run a defragmentation utility. |
| ◗ Don’t run too many applications at the same time. |
| ◗ Turn off virtual memory. |
| ◗ Increase your system’s memory (RAM) |
| ◗ Upgrade your CPU. |
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You’re using background | Select EPSON Monitor3 and choose Get Info from the File menu |
printing on a Macintosh. | to increase the Memory Requirements for EPSON Monitor3. See |
| Chapter 4 for more information. If that doesn’t work, turn off |
| background printing (you won’t be able to use Monitor3). |
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Your printer icon doesn’t appear in the Chooser (Macintosh).
Possible cause | Solution |
Your Macintosh has | Disable Quick Draw GX in the Extensions Manager. Make sure |
extension conflicts. See | EPSON Monitor3 and SC 850AT are enabled, and then restart your |
also “Solving Network | Macintosh. |
Problems” on page |
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The “SC 850AT cannot be used” message appears (Macintosh).
Possible cause | Solutions |
The printer software has | Remove and reinstall the printer software as described on |
been corrupted. | page |
| GX, enable EPSON Monitor3 and SC 850AT, and restart your |
| Macintosh. |
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