Troubleshooting

After you install your printer software, you see the Windows 95 New Hardware Found window.

Possible cause

Solution

An operating system error

Click Do not install a driver, and then click OK. Never select any

has occurred.

other option on the New Hardware Found window.

 

 

You see a spooling error message (Windows).

Possible cause

Solution

 

 

If you see error messages or printing is very slow, the problem may be caused by temporary files (Windows 3.1 only).

Change the Spool Manager default directory (Windows 3.1 only), following the instructions in Chapter 4.

Your hard drive is too full.

Delete unnecessary files to make room on the drive.

Your computer doesn’t

Try one of the following:

have enough memory for

◗ Reduce the resolution of your image.

the file you’re printing.

◗ Select fewer colors or a lower resolution for your display or

 

monitor.

 

◗ Add more memory to your computer.

 

 

You see a memory error message (Macintosh).

Possible cause

Solution

 

 

You need to increase the memory allocation for your application, EPSON Monitor3, or both.

Choose Get Info from the File menu when the application is active or EPSON Monitor3 is selected and increase the memory requirements. See Chapter 4 for more information. If that doesn’t work, turn off background printing if it’s on (you won’t be able to use Monitor3).

In Windows 95, the Status Monitor 2 window doesn’t appear.

Possible cause

Solution

You may not have restarted

Click Start, select Shut Down, click Restart the computer,

your computer after

and click Yes to restart your computer. Then try using Status

installing Status Monitor 2.

Monitor 2.

 

 

You don’t have both parts of

Status Monitor 2 comes in two parts: one that finds the printer on

Status Monitor 2 installed.

the network, and the other that recognizes your specific printer.

 

Uninstall Status Monitor 2 and reinstall it as described in the Setup

 

Guide.

 

 

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