Wrong top-of-form position

Printing starts too high or low on the page.

Cause

What to do

 

 

The paper size setting in your

Check the paper size setting in your

application software or

application or printer driver.

printer driver does not match

 

the size of the paper you are

 

using.

 

The printer’s page length settings for the front or rear tractor do not match the size of the continuous paper you are using.

Check the page length settings for the front or rear tractor using the printer’s default-setting mode or the EPSON Remote! utility. See “About Your Printer’s Default Settings” in Chapter 5, or “Using the EPSON Remote! Utility” in Chapter 4.

The top margin or top-of-

Check the margin or top-of-form

form position setting is

position setting in your application

incorrect.

software. See the printable area

 

specifications in Appendix C.

 

Adjust the top-of-form position in

 

micro adjust mode. However, settings

 

made in Windows applications

 

override settings made in micro adjust

 

mode. See “Adjusting the Top-of-Form

 

Position” in Chapter 2.

 

 

The printer you want to use is

Choose the correct printer from the

not selected in your software.

Windows desktop or in your

 

application before printing.

 

 

You moved the paper using

Adjust the top-of-form position using

the knob while the printer

the micro adjust feature. See “Adjusting

was on.

the Top-of-Form Position” in Chapter 2.

cCaution:

Never use the knob to adjust the top-of-form position; this may damage the printer or cause it to lose the top-of-form position.

7

Troubleshooting

Troubleshooting 7-9