Printing or printout quality problems

The printer does not print when the computer sends data.

Cause

What to do

 

 

The printer is paused.

Press the Pause button.

 

 

The printer cover is open.

Close the printer cover and press the

 

Pause button to resume printing.

 

 

The interface cable is not

Check that both ends of the cable

plugged in securely.

between the printer and the computer

 

are plugged in securely. If the cable is

 

connected correctly, run a self test as

 

described later in this chapter.

 

 

Your interface cable does not

Use an interface cable that meets the

meet the printer and/or

requirements of both the printer and

computer specifications.

computer. See page A-3 and your

 

computer documentation.

Your software is not properly set up for your printer.

Select your printer from the Windows desktop or in your application. If necessary, install or reinstall the printer driver software as described in Chapter 1.

7

Troubleshooting

Troubleshooting 7-11