Part of the printout is missing, or dots are missing in random positions.

Cause

What to do

 

 

The ribbon has too much

Remove any slack in the ribbon by

slack, the ribbon has come

turning the ribbon-tightening knob, or

loose, or the ribbon cartridge

reinstall the ribbon cartridge as

is not installed properly.

described in Chapter 1.

 

 

The ribbon is worn out.

Replace the ribbon cartridge as

 

described in Chapter 1.

Lines of dots are missing in the printout.

Cause

What to do

 

 

The print head is damaged.

Stop printing and contact your dealer

 

to have the print head replaced.

cCaution:

Never replace the print head yourself; you may damage the printer. Also, other parts of the printer must be checked when the print head is replaced.

All the text is printed on the same line.

Cause

What to do

7

No line feed command is sent at the end of each line of text.

Turn on the auto line feed setting using the printer’s default-setting mode or the EPSON Remote! utility so that the printer automatically adds a line feed code to each carriage return. See “About Your Printer’s Default Settings” in Chapter 5 or “Using the EPSON Remote! Utility” in Chapter 4.

Troubleshooting

Troubleshooting 7-13