![](/images/new-backgrounds/1119790/11979087x1.webp)
EPSON
Table 3-8. Repairing the Printer Mechanism (Continued)
Problem |
| Symptom |
| Cause |
| Checkpoint |
| Solution |
|
|
|
|
|
|
|
|
|
Paper |
| When you turn |
| Foreign |
| Remove and |
| Remove |
feeding is |
| on the printer, it |
| material is |
| check the platen. |
| any foreign |
abnormal. |
| ejects the |
| lodged |
|
|
| material |
|
| paper auto- |
| between the |
|
|
| from the |
|
| matically and a |
| front or rear PE |
|
|
| platen. |
|
| paper out error |
| sensor and the |
|
|
|
|
|
| occurs. |
| platen. |
|
|
|
|
|
|
|
| CN5 or CN6 is |
| Check the |
| Connect |
|
|
|
| disconnected. |
| connections. |
| CN5 and/or |
|
|
|
|
|
|
|
| CN6. |
|
|
|
| The front or |
| Check the |
| Replace |
|
|
|
| rear PE sensor |
| operation of the |
| the front or |
|
|
|
| is defective. |
| front and rear PE |
| rear PE |
|
|
|
|
|
| sensors. (See |
| sensor. |
|
|
|
|
|
| Table |
|
|
|
| When you load |
| The TOP |
| Check the |
| Connect |
|
| paper, the |
| sensor’s FFC is |
| connection. |
| the FFC. |
|
| printer ejects it |
| not properly |
|
|
|
|
|
| automatically. |
| connected to |
|
|
|
|
|
|
|
| CN7. |
|
|
|
|
|
|
|
| The FFC is |
| Check the FFC’s |
| Replace |
|
|
|
| defective. |
| continuity using a |
| the FFC. |
|
|
|
|
|
| multimeter. |
|
|
|
|
|
| The TOP |
| Check the |
| Replace |
|
|
|
| sensor is |
| operation of the |
| the TOP |
|
|
|
| defective. |
| TOP sensor. |
| sensor. |
|
|
|
|
|
| (See Table |
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|
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|
|
Chapter 3 Troubleshooting
Table 3-8. Repairing the Printer Mechanism (Continued)
Problem |
| Symptom |
| Cause |
| Checkpoint |
| Solution |
|
|
|
|
|
|
|
|
|
Paper |
| The printer loads |
| CN12 is not |
| Check the |
| Connect CN12. |
feeding is |
|
| connected |
| connection. |
|
| |
abnormal. |
| paper correctly, |
| properly. |
|
|
|
|
|
| but does not |
|
|
|
|
|
|
|
| load continuous |
|
|
|
|
|
|
|
| paper at all. |
|
|
|
|
|
|
|
|
|
| One of the |
| Check the |
| Replace the |
|
|
|
| paper release |
| operation of the |
| paper release |
|
|
|
| sensors is |
| paper release |
| sensor. |
|
|
|
| defective. |
| sensors. (See |
|
|
|
|
|
|
|
| Table |
|
|
Ribbon |
| The printer does |
| The ribbon |
| Remove the |
| Replace the |
feeding is |
| not feed the |
| cartridge is |
| cartridge, and |
| ribbon |
abnormal. |
| ribbon. |
| defective. |
| turn the ribbon |
| cartridge. |
|
|
|
|
|
| feed knob by |
|
|
|
|
|
|
|
| hand to check if |
|
|
|
|
|
|
|
| the ribbon |
|
|
|
|
|
|
|
| cartridge feeds |
|
|
|
|
|
|
|
| the ribbon |
|
|
|
|
|
|
|
| normally. |
|
|
|
|
|
| Foreign |
| Check the |
| Remove any |
|
|
|
| material is |
| ribbon driving |
| foreign material |
|
|
|
| caught in the |
| gears. |
| caught in the |
|
|
|
| ribbon driving |
|
|
| gears or |
|
|
|
| gears. |
|
|
| replace the |
|
|
|
|
|
|
|
| ribbon |
|
|
|
|
|
|
|
| cartridge. |
|
| The ribbon feeds |
| The ribbon |
| Move the |
| Replace the |
|
| properly only |
| driving gears |
| carriage by |
| ribbon driving |
|
| when the |
| are defective. |
| hand to check if |
| mechanism. |
|
| carriage moves |
|
|
| the gears |
|
|
|
| in one direction. |
|
|
| function |
|
|
|
|
|
|
|
| normally. |
|
|