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Epson WF-2630 manual Product Status Messages, LCD screen message Condition/solution

Models: WF-2630

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Parent topic: Solving Problems

Product Status Messages

You can often diagnose problems with your product by checking the messages on its LCD screen.

	LCD screen message	Condition/solution
	Paper jam	Paper is jammed in the product. Remove the jammed paper and press the
		OK button to clear the error.
	Paper jam in the ADF	Paper is jammed in the ADF or an object is blocking the hole in the front left
		corner of the product next to the scanner glass. Remove the object or
		jammed paper and follow the prompts on the LCD screen to clear any error
		messages.
	Communication error	Make sure the computer is connected to your product and your software is
		installed correctly.
	Printer error	Turn the product off. Make sure no paper is jammed in the product, then turn
		the product back on again. If the error continues, contact Epson for support.
	ADF error
	ADF error
	Scanner error	Turn the product off and then back on again. If the error continues, contact
		Epson for support.
	A fax error has occurred	Epson for support.
	A printer's ink pad is	The ink pad is near the end of its service life. Contact Epson for support. (To
	nearing the end of its	continue printing, press the OK button.)
	service life.
	A printer's ink pad is at	The ink pad is at the end of its service life. Turn off the product and contact
	the end of its service life.	Epson for support.
	No dial tone	Make sure the phone cable is connected correctly and the phone line works.
		If you connected the product to a PBX (Private Branch Exchange) phone line
		or Terminal Adapter, turn off the Dial Tone Detection setting.
	Recovery mode	An error has occurred during firmware updating. Connect your product using
		a USB cable and try updating the firmware again. If you still receive this error
		message, contact Epson for support.

Parent topic: Solving Problems

Related references

Where to Get Help

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Epson WF-2630 manual Product Status Messages, LCD screen message Condition/solution

Contents

WF-2630 Users Guide Page Contents Loading Paper Placing Originals on the ProductCopying Printing from a ComputerScanning Faxing 118 Adjusting Print Quality 177 Replacing Ink Cartridges 162Solving Problems 195 191Page Technical Specifications 236 245Page Page WF-2630 Users Guide Control Panel Buttons and Lights Using the Control PanelParent topic Product Basics Status Icons Redial/Pause button Stop/Reset buttonIcons Description Entering Characters on the LCD Screen Changing LCD Screen LanguageAdjusting the Screen Contrast Turning Off Control Panel SoundsProduct Parts Locations Product Parts Top and Front Page Product Parts Inside Using Eco Mode and Other Power Saving Settings Changing the Eco SettingsProduct Parts Back USB port Line port EXT portChanging the Sleep Timer Settings Changing the Power Off Timer Settings Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email PrintParent topic Product Basics Related tasks Related topicsUsing Epson Remote Print Using the Epson iPrint Mobile AppUsing Epson Scan to Cloud Using AirPrint Parent topic Product Basics Related topicsUsing Google Cloud Print Select the Google Cloud Print Services option Click RegisterWi-Fi Networking Wi-Fi Infrastructure Mode SetupSelecting Wireless Network Settings From the Control Panel Parent topic Wi-Fi Infrastructure Mode Setup Access point mode Wi-Fi Direct Mode SetupPeer-to-peer mode Enabling Wi-Fi Direct Mode Page Wi-Fi Protected Setup WPS Using WPS to Connect to a NetworkPrinting a Network Status Sheet Accessing the Web Config Utility Changing or Updating Network ConnectionsChanging a USB Connection to a Wi-Fi Connection Connecting to a New Wi-Fi RouterDisabling Wi-Fi Features Loading Paper Loading Paper for DocumentsSlide the edge guide to the left Parent topic Loading Paper Related references Paper Loading CapacityPaper type Loading capacity Available Epson Papers Parent topic Loading PaperPaper Type Size Part number Sheet count Borderless Paper Types Borderless Paper Type CompatibilityBorderless Paper Sizes Paper or Media Type Settings For this paper Select this paper Type or Media Type settingSelecting the Paper Settings Control Panel Paper Source SettingsSelecting Universal Print Settings Universal Print Settings OptionsParent topic Selecting Universal Print Settings Placing Originals on the Product Placing Originals on the Scanner GlassPlacing Originals in the Automatic Document Feeder Page Parent topic Placing Originals on the Product Copying Copying Documents or PhotosPaper Size Settings Copying Copying OptionsParent topic Copying Related references Parent topic CopyingPage Selecting Basic Print Settings Windows Printing with WindowsPage Print Quality Options Windows DraftMore Settings StandardHigh Multi-Page Printing Options WindowsSelecting Additional Layout and Print Options Windows Related tasks Color Controls Custom Color Correction Options WindowsFix Photo No Color Adjustment Image Options and Additional Settings WindowsAdditional Settings Options Rotate 180º Image Options Emphasize TextHeader/Footer Settings Windows Mirror ImageSelecting a Printing Preset Windows Click the Main or More Options tabSelecting Extended Settings Windows Select Printer SettingsExtended Settings Windows Enable Epson Status MonitorRendering Mode SeparatorPrinting Your Document or Photo Windows Checking Print Status Windows Selecting Default Print Settings Windows Changing the Language of the Printer Software Screens Changing Automatic Update Options Selecting Basic Print Settings OS Printing with OSPage Page Print Quality Options OS NormalFine Print Options OSSelecting Page Setup Settings OS GrayscaleSelecting Print Layout Options OS Managing Color OSColor Matching and Color Options OS Selecting Printing Preferences OS Quiet Mode Printing Preferences OSPermit temporary black printing High Speed PrintingEstablish bidirectional communication Printing Your Document or Photo OSChecking Print Status OS OS X 10.6/10.7 Cancelling Printing Using a Product ButtonOS X 10.8/10.9 Starting a Scan Starting a Scan Using the Product Control PanelParent topic Scanning Related topics Related tasks Changing Default Scan Button Settings Starting a Scan Using the Epson Scan IconClick Make Job Settings Parent topic Starting a Scan Starting a Scan from a Scanning Program You see an Epson Scan window like this Selecting the Scan Mode Selecting Epson Scan SettingsScan Modes Scanning in Office Mode Page Related concepts Available Document Source Settings Office ModeScanner Glass Selecting a Scan Area Office Mode Auto DetectPage Image Preview Guidelines Scan Resolution Guidelines Available Image Adjustments Office Mode Unsharp MaskDescreening Text EnhancementScanning in Professional Mode You see this window 101 Available Document Source Settings Professional Mode Available Image Types Professional ModeSelecting a Scan Area Professional Mode Bit Color103 104 Available Image Adjustments Professional Mode Histogram Adjustment Color RestorationBacklight Correction Dust RemovalSelecting a Scan Size Professional Mode SaturationColor Balance Color Palette108 109 Scan Resolution Guidelines Image Preview GuidelinesThumbnail preview Normal preview111 Selecting Scan File Settings 113 Available Scanned File Types and Optional Settings Optional Settings Overwrite any files with the same nameFile Formats Bitmap *.bmp Jpeg *.jpgScanning with OS X Using Image Capture Show this dialog box before next scanOpen image folder after scanning Show Add Page dialog after scanning116 Available Scan Settings OS X Image Capture Image CorrectionConnecting a Telephone or Answering Machine FaxingDSL connection Isdn connection 121 Parent topic Faxing Related tasks Setting Up Fax Features Setting Up Fax Features Using the Product Control PanelParent topic Faxing Selecting Your Country or RegionSelecting the Date and Time Using the Fax Setup Wizard 126 127 Selecting the Line Type Setting the Number of Rings to Answer Selecting Advanced Fax Settings Basic Settings FaxSetting Options Description Fax Speed Fast33,600bps Receive Settings FaxMedium14,400bps Slow9,600bpsSetting Options Description Distinctive Ring All Security Settings FaxSingle DoubleFax Settings List Printing Fax ReportsFax Report Options Fax LogSetting Up Fax Features Using the Fax Utility Windows Setting Up Fax Features Using the Fax Utility OS Select Fax SettingsSetting Up Contacts and Contact Groups Setting Up Contacts Using the Product Control Panel Creating a Contact138 Editing or Deleting a Contact Creating a Contact Group 141 Editing or Deleting a Group 143 144 Select Speed Dial/Group Dial List Setting Up Contacts Using the Product Control Panel Setting Up Speed/Group Dial Lists Using the Fax Utility OS 148 Sending Faxes from the Product Control Panel Sending FaxesParent topic Sending Faxes Faxing from the Control Panel Fax Send Settings Setting Options Description Resolution Standard Transmission Report Print on ErrorPhoto Density Auto Direct Send OffSetting Options Description Dialing Fax Numbers from a Connected TelephoneSending a Fax at a Specified Time Sending Faxes Using the Fax Utility Windows 155 Sending Faxes Using the Fax Utility OS Parent topic Sending Faxes157 158 Receiving Faxes Fax ReceptionReceiving Faxes Manually Receiving Faxes AutomaticallyReceiving a Fax by Polling 161 Check Cartridge Status Checking Cartridge Status on the LCD ScreenChecking Cartridge Status with Windows 164 165 Checking Cartridge Status with OS Purchase Epson Ink Cartridges Ink Cartridge Part NumbersRemoving and Installing Ink Cartridges Ink color Part number Standard-capacity High-capacity169 170 171 172 Printing with Black Ink and Expended Color Cartridges Printing with Expended Color Cartridges WindowsPrinting with Expended Color Cartridges OS Select On as the Permit temporary black printing setting Conserving Low Black Ink with Windows Checking the Nozzles Using the Product Control Panel Print Head MaintenancePrint Head Nozzle Check 178 Print head is clean Print head needs cleaning Checking the Nozzles Using a Computer Utility Select Nozzle CheckYou see a window like this Click Print 182 Print Head Cleaning Cleaning the Print Head Using the Product Control PanelCleaning the Print Head Using a Computer Utility Select Head Cleaning185 186 Aligning the Print Head Using the Product Control Panel Print Head AlignmentAligning the Print Head Using a Computer Utility Select Print Head AlignmentVertical alignment Cleaning the Paper Path Horizontal alignmentCleaning and Transporting Your Product Cleaning Your Product192 Transporting Your Product Print Head Cleaning Print Head Alignment Solving Problems Checking for Software UpdatesLCD screen message Condition/solution Product Status MessagesRunning a Product Check Resetting Control Panel Defaults Noise After Ink Installation Solving Setup ProblemsSoftware Installation Problems Solving Network Problems Product Cannot Connect to a Wireless Router or Access PointParent topic Solving Network Problems Network Software Cannot Find Product on a Network Product Does Not Appear in OS X Printer Window Cannot Print Over a NetworkCannot Scan Over a Network Solving Copying Problems Product Makes Noise, But Nothing CopiesProduct Makes Noise When It Sits for a While Solving Paper ProblemsPaper Feeding Problems Paper Jam Problems Inside the Product Document Jams in the Automatic Document Feeder Open the ADF cover Remove any jammed paper Paper Ejection Problems Solving Problems Printing from a Computer Nothing PrintsProduct Icon Does Not Appear in Windows Taskbar Printing is Slow Error After Cartridge ReplacementClick the Monitoring Preferences button Solving Page Layout and Content Problems Too Many Copies Print Inverted ImageBlank Pages Print Incorrect Margins on Printout Border Appears on Borderless PrintsIncorrect Characters Print Incorrect Image Size or Position Slanted PrintoutSolving Print Quality Problems White or Dark Lines in PrintoutBlurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Solving Scanning Problems Incorrect ColorsScanning Software Does Not Operate Correctly Cannot Start Epson ScanSolving Scanned Image Quality Problems Line of Dots Appears in All Scanned Images Image Consists of a Few Dots OnlyStraight Lines in an Image Appear Crooked Auto Exposure Brightness Histogram Adjustment Image is Distorted or BlurryImage Colors are Patchy at the Edges Image is Too DarkRipple Patterns Appear in an Image Back of Original Image Appears in Scanned ImageScanned Image Colors Do Not Match Original Colors Solving Faxing Problems Scan Area is Not Adjustable in Thumbnail PreviewScanned Image Edges are Cropped Cannot Send or Receive FaxesParent topic Solving Faxing Problems When to Uninstall Your Product Software Uninstalling Product Software WindowsUninstalling Product Software OS Windows 8.x Select Epson Event Manager and click UninstallClick Uninstall Where to Get HelpInternet Support Speak to a Support Representative Purchase Supplies and Accessories Technical Specifications Windows System RequirementsScanning Specifications OS X System RequirementsFax Specifications Paper Specifications Printable Area SpecificationsWeight RedialSingle sheets normal printing Single sheets borderless printingEnvelopes Ink Cartridge SpecificationsCartridge life Dimension Specifications Electrical SpecificationsInterface Specifications Environmental SpecificationsNetwork Interface Specifications Safety and Approvals Specifications Coordination modesSecurity Protocol United StatesGeneral Product Safety Instructions Important Safety InstructionsParent topic Notices 246 Ink Cartridge Safety Instructions Telephone Equipment Safety Instructions Wireless Connection Safety InstructionsLCD Screen Safety Instructions FCC Compliance Statement For United States Users250 For Canadian Users Software NoticeParent topic Notices Related tasks GNU GPL 253 Trademarks Copyright NoticeLibTIFF Software Acknowledgment Parent topic Copyright NoticeDefault Delay Times for Power Management for Epson Products Copyright Attribution