Document Jams in the Automatic Document Feeder | Epson WF-2630

Caution: Do not touch the flat white cable inside the printer. Do not lift the scanner unit while the document cover is open.

4. Remove any paper inside, including torn pieces.

5.Close the scanner unit.

6.Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.

Parent topic: Solving Paper Problems

Related references

Document Jams in the Automatic Document Feeder

Paper Feeding Problems

Document Jams in the Automatic Document Feeder

If you have problems with document jams in the automatic document feeder (ADF), try these solutions:

1. Remove your originals from the ADF.

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Epson WF-2630 manual Document Jams in the Automatic Document Feeder

Contents

WF-2630 Users Guide Page Contents Loading Paper Placing Originals on the ProductCopying Printing from a Computer Scanning Faxing 118 Adjusting Print Quality 177 Replacing Ink Cartridges 162 Solving Problems 195 191Page Technical Specifications 236 245Page Page WF-2630 Users Guide Control Panel Buttons and Lights Using the Control PanelParent topic Product Basics Status Icons Redial/Pause button Stop/Reset buttonIcons Description Entering Characters on the LCD Screen Changing LCD Screen Language Adjusting the Screen Contrast Turning Off Control Panel Sounds Product Parts Locations Product Parts Top and Front Page Product Parts Inside Using Eco Mode and Other Power Saving Settings Changing the Eco SettingsProduct Parts Back USB port Line port EXT port Changing the Sleep Timer Settings Changing the Power Off Timer Settings Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email PrintParent topic Product Basics Related tasks Related topics Using Epson Remote Print Using the Epson iPrint Mobile AppUsing Epson Scan to Cloud Using AirPrint Parent topic Product Basics Related topics Using Google Cloud Print Select the Google Cloud Print Services option Click Register Wi-Fi Networking Wi-Fi Infrastructure Mode Setup Selecting Wireless Network Settings From the Control Panel Parent topic Wi-Fi Infrastructure Mode Setup Access point mode Wi-Fi Direct Mode SetupPeer-to-peer mode Enabling Wi-Fi Direct Mode Page Wi-Fi Protected Setup WPS Using WPS to Connect to a Network Printing a Network Status Sheet Accessing the Web Config Utility Changing or Updating Network Connections Changing a USB Connection to a Wi-Fi Connection Connecting to a New Wi-Fi Router Disabling Wi-Fi Features Loading Paper Loading Paper for Documents Slide the edge guide to the left Parent topic Loading Paper Related references Paper Loading CapacityPaper type Loading capacity Available Epson Papers Parent topic Loading Paper Paper Type Size Part number Sheet count Borderless Paper Types Borderless Paper Type CompatibilityBorderless Paper Sizes Paper or Media Type Settings For this paper Select this paper Type or Media Type setting Selecting the Paper Settings Control Panel Paper Source Settings Selecting Universal Print Settings Universal Print Settings Options Parent topic Selecting Universal Print Settings Placing Originals on the Product Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Page Parent topic Placing Originals on the Product Copying Copying Documents or Photos Paper Size Settings Copying Copying OptionsParent topic Copying Related references Parent topic CopyingPage Selecting Basic Print Settings Windows Printing with WindowsPage Print Quality Options Windows Draft More Settings StandardHigh Multi-Page Printing Options Windows Selecting Additional Layout and Print Options Windows Related tasks Color Controls Custom Color Correction Options WindowsFix Photo No Color Adjustment Image Options and Additional Settings WindowsAdditional Settings Options Rotate 180º Image Options Emphasize Text Header/Footer Settings Windows Mirror Image Selecting a Printing Preset Windows Click the Main or More Options tab Selecting Extended Settings Windows Select Printer Settings Extended Settings Windows Enable Epson Status MonitorRendering Mode Separator Printing Your Document or Photo Windows Checking Print Status Windows Selecting Default Print Settings Windows Changing the Language of the Printer Software Screens Changing Automatic Update Options Selecting Basic Print Settings OS Printing with OSPage Page Print Quality Options OS NormalFine Print Options OS Selecting Page Setup Settings OS Grayscale Selecting Print Layout Options OS Managing Color OS Color Matching and Color Options OS Selecting Printing Preferences OS Quiet Mode Printing Preferences OSPermit temporary black printing High Speed Printing Establish bidirectional communication Printing Your Document or Photo OSChecking Print Status OS OS X 10.6/10.7 Cancelling Printing Using a Product ButtonOS X 10.8/10.9 Starting a Scan Starting a Scan Using the Product Control PanelParent topic Scanning Related topics Related tasks Changing Default Scan Button Settings Starting a Scan Using the Epson Scan IconClick Make Job Settings Parent topic Starting a Scan Starting a Scan from a Scanning Program You see an Epson Scan window like this Selecting the Scan Mode Selecting Epson Scan SettingsScan Modes Scanning in Office Mode Page Related concepts Available Document Source Settings Office ModeScanner Glass Selecting a Scan Area Office Mode Auto DetectPage Image Preview Guidelines Scan Resolution Guidelines Available Image Adjustments Office Mode Unsharp MaskDescreening Text Enhancement Scanning in Professional Mode You see this window 101 Available Document Source Settings Professional Mode Available Image Types Professional ModeSelecting a Scan Area Professional Mode Bit Color 103 104 Available Image Adjustments Professional Mode Histogram Adjustment Color RestorationBacklight Correction Dust Removal Selecting a Scan Size Professional Mode SaturationColor Balance Color Palette 108 109 Scan Resolution Guidelines Image Preview GuidelinesThumbnail preview Normal preview 111 Selecting Scan File Settings 113 Available Scanned File Types and Optional Settings Optional Settings Overwrite any files with the same nameFile Formats Bitmap *.bmp Jpeg *.jpg Scanning with OS X Using Image Capture Show this dialog box before next scanOpen image folder after scanning Show Add Page dialog after scanning 116 Available Scan Settings OS X Image Capture Image Correction Connecting a Telephone or Answering Machine Faxing DSL connection Isdn connection 121 Parent topic Faxing Related tasks Setting Up Fax Features Setting Up Fax Features Using the Product Control PanelParent topic Faxing Selecting Your Country or Region Selecting the Date and Time Using the Fax Setup Wizard 126 127 Selecting the Line Type Setting the Number of Rings to Answer Selecting Advanced Fax Settings Basic Settings Fax Setting Options Description Fax Speed Fast33,600bps Receive Settings FaxMedium14,400bps Slow9,600bps Setting Options Description Distinctive Ring All Security Settings FaxSingle Double Fax Settings List Printing Fax ReportsFax Report Options Fax Log Setting Up Fax Features Using the Fax Utility Windows Setting Up Fax Features Using the Fax Utility OS Select Fax Settings Setting Up Contacts and Contact Groups Setting Up Contacts Using the Product Control Panel Creating a Contact 138 Editing or Deleting a Contact Creating a Contact Group 141 Editing or Deleting a Group 143 144 Select Speed Dial/Group Dial List Setting Up Contacts Using the Product Control Panel Setting Up Speed/Group Dial Lists Using the Fax Utility OS 148 Sending Faxes from the Product Control Panel Sending FaxesParent topic Sending Faxes Faxing from the Control Panel Fax Send Settings Setting Options Description Resolution Standard Transmission Report Print on ErrorPhoto Density Auto Direct Send Off Setting Options Description Dialing Fax Numbers from a Connected Telephone Sending a Fax at a Specified Time Sending Faxes Using the Fax Utility Windows 155 Sending Faxes Using the Fax Utility OS Parent topic Sending Faxes 157 158 Receiving Faxes Fax Reception Receiving Faxes Manually Receiving Faxes AutomaticallyReceiving a Fax by Polling 161 Check Cartridge Status Checking Cartridge Status on the LCD Screen Checking Cartridge Status with Windows 164 165 Checking Cartridge Status with OS Purchase Epson Ink Cartridges Ink Cartridge Part Numbers Removing and Installing Ink Cartridges Ink color Part number Standard-capacity High-capacity 169 170 171 172 Printing with Black Ink and Expended Color Cartridges Printing with Expended Color Cartridges Windows Printing with Expended Color Cartridges OS Select On as the Permit temporary black printing setting Conserving Low Black Ink with Windows Checking the Nozzles Using the Product Control Panel Print Head MaintenancePrint Head Nozzle Check 178 Print head is clean Print head needs cleaning Checking the Nozzles Using a Computer Utility Select Nozzle Check You see a window like this Click Print 182 Print Head Cleaning Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Select Head Cleaning 185 186 Aligning the Print Head Using the Product Control Panel Print Head Alignment Aligning the Print Head Using a Computer Utility Select Print Head Alignment Vertical alignment Cleaning the Paper Path Horizontal alignment Cleaning and Transporting Your Product Cleaning Your Product 192 Transporting Your Product Print Head Cleaning Print Head Alignment Solving Problems Checking for Software Updates LCD screen message Condition/solution Product Status Messages Running a Product Check Resetting Control Panel Defaults Noise After Ink Installation Solving Setup ProblemsSoftware Installation Problems Solving Network Problems Product Cannot Connect to a Wireless Router or Access Point Parent topic Solving Network Problems Network Software Cannot Find Product on a Network Product Does Not Appear in OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network Solving Copying Problems Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Solving Paper ProblemsPaper Feeding Problems Paper Jam Problems Inside the Product Document Jams in the Automatic Document Feeder Open the ADF cover Remove any jammed paper Paper Ejection Problems Solving Problems Printing from a Computer Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Error After Cartridge ReplacementClick the Monitoring Preferences button Solving Page Layout and Content Problems Too Many Copies Print Inverted ImageBlank Pages Print Incorrect Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Solving Print Quality Problems White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Solving Scanning Problems Incorrect Colors Scanning Software Does Not Operate Correctly Cannot Start Epson Scan Solving Scanned Image Quality Problems Line of Dots Appears in All Scanned Images Image Consists of a Few Dots OnlyStraight Lines in an Image Appear Crooked Auto Exposure Brightness Histogram Adjustment Image is Distorted or BlurryImage Colors are Patchy at the Edges Image is Too Dark Ripple Patterns Appear in an Image Back of Original Image Appears in Scanned ImageScanned Image Colors Do Not Match Original Colors Solving Faxing Problems Scan Area is Not Adjustable in Thumbnail PreviewScanned Image Edges are Cropped Cannot Send or Receive Faxes Parent topic Solving Faxing Problems When to Uninstall Your Product Software Uninstalling Product Software Windows Uninstalling Product Software OS Windows 8.x Select Epson Event Manager and click Uninstall Click Uninstall Where to Get HelpInternet Support Speak to a Support Representative Purchase Supplies and Accessories Technical Specifications Windows System Requirements Scanning Specifications OS X System Requirements Fax Specifications Paper Specifications Printable Area SpecificationsWeight Redial Single sheets normal printing Single sheets borderless printing Envelopes Ink Cartridge SpecificationsCartridge life Dimension Specifications Electrical Specifications Interface Specifications Environmental SpecificationsNetwork Interface Specifications Safety and Approvals Specifications Coordination modesSecurity Protocol United States General Product Safety Instructions Important Safety InstructionsParent topic Notices 246 Ink Cartridge Safety Instructions Telephone Equipment Safety Instructions Wireless Connection Safety InstructionsLCD Screen Safety Instructions FCC Compliance Statement For United States Users 250 For Canadian Users Software NoticeParent topic Notices Related tasks GNU GPL 253 Trademarks Copyright Notice LibTIFF Software Acknowledgment Parent topic Copyright Notice Default Delay Times for Power Management for Epson Products Copyright Attribution