Problem

Possible Cause

Possible Solution

 

 

 

 

 

 

Unavailable

The WLAN device has

Check if the wireless switch is turned ON. Also verify “Disable

network

been deactivated or

Radio” is not checked in “Network setting” window.

connection

disabled

 

(continued)

 

 

The computer to be

Check if the computer to be connected is turned ON.

 

 

connected is turned off

 

 

 

 

 

RF interference from

The use of identical or overlapping RF channels can cause

 

Access Points or other

interference with the operation of the WLAN device. Change

 

wireless networks

the channel of your Access Point to a channel that does not

 

 

overlap with the interfering device.

 

 

 

 

Wireless network

Re-check your Network Authentication, Encryption, and

 

authentication has

Security settings. Incorrectly configured security settings such

 

failed

as an incorrectly typed WEP key, a misconfigured LEAP

 

 

username, or an incorrectly chosen authentication method will

 

 

cause the LAN device to associate but not authenticate to the

 

 

wireless network.

 

 

 

 

Incorrectly configured

Recheck the configuration of your network settings.

 

network settings

 

 

 

 

 

Incorrect IP address

This only applies to networks using static IP addresses. Please

 

configuration

contact your network administrator for the correct settings.

 

 

 

156 - Troubleshooting the WLAN

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Fujitsu Siemens Computers N6470 manual Problem Possible Cause Possible Solution