Problem

Possible Cause

Possible Solutions

 

 

 

 

 

 

LifeBook notebook fails to

Wrong drive designator

Verify that the drive designator used by the application is the same

recognize DVD/CD-

was used for the disc in

as used by the operating system. When the OS is booted from a

RW/CD-ROM’s.

the application.

DVD/CD, drive designators are automatically adjusted.

 

 

 

(continued)

DVD/CD-RW/CD-ROM

Wipe the disc with a non-abrasive CD cleaning cloth and reinsert.

 

is dirty or defective.

It if still will not work try another disc in the drive.

 

 

 

LifeBook notebook fails to

DVD player software is

Install DVD player software.

auto-play DVD movie.

not installed.

 

 

 

 

 

Country designator

Select the DVD player software from the programs list and right-

 

could not be set cor-

click on the window. Select Properties and verify that the region

 

rectly.

selected is “USA, Canada.”

 

 

 

The drive access indicator

The Windows AutPlay

This is normal. However, you may disable this feature by going to

on the Status Indicator

function is active and is

Control Panel > AutoPlay.

Panel blinks at regular inter-

checking to see if a disc

 

vals with no disc in the tray

is ready to run.

 

or the drive is not installed.

 

 

 

 

 

Hard Drive Problems

You cannot access your hard drive.

The wrong drive desig-

Verify drive designator used by application is in use by the operat-

nator was used when a

ing system. When the operating system is booted from a CD, drive

bootable disc was used

designations are automatically adjusted.

to start the notebook.

 

 

 

Security is set so your

Verify your password and security settings.

OS cannot be started

 

without a password.

 

 

 

Keyboard or Mouse Problems

The built-in keyboard does not seem to work.

The notebook has gone into Standby mode.

Push the Power/Suspend/Resume button.

NumLock key is set.

Press the NumLock key to reset it.

84 - Troubleshooting

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Fujitsu Siemens Computers N6470 Problem Possible Cause Possible Solutions, Hard Drive Problems, Keyboard or Mouse Problems