Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages, 
or visit GEAppliances.com. You may not need to call for service.
PROBLEM | Possible Causes | What To Do |
Clothes shrink | Some fabrics will naturally shrink | • To avoid shrinkage, follow garment care labels exactly. |
| when washed. Others can be | • Some items may be pressed back into shape after drying. |
| safely washed, but will shrink | |
| • If you are concerned about shrinkage in a particular | |
| in the dryer | |
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| item, do not machine wash or tumble dry it. |
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Greasy spots on clothes | Improper use of fabric softener | • Follow directions on fabric softener package. |
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| Drying dirty items | • Use your dryer to dry only clean items. Dirty items can |
| with clean ones | stain clean items and the dryer. |
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| Clothes were not | • Sometimes stains which cannot be seen when the |
| completely clean | clothes are wet appear after drying. Use proper washing |
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| procedures before drying. |
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Lint on clothes | Lint filter is full | • Clean lint screen before each load. |
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| Improper sorting | • Sort lint producers (like chenille) from lint collectors |
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| (like corduroy). |
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| Static electricity can attract lint | • See suggestions in this section under Static occurs. |
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| Overloading | • Separate large loads into smaller ones. |
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| Paper, tissue, etc., left in pockets | • Empty all pockets before laundering clothes. |
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Static occurs | No fabric softener was used | • Try a fabric softener. |
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| • Bounce® Fabric Conditioner Dryer Sheets have been |
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| approved for use in all GE Dryers when used in |
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| accordance with the manufacturer’s instructions. |
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| Overdrying | • Try a fabric softener. |
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| • Adjust setting to LESS DRY or DAMP. |
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| Synthetics, permanent press | • Try a fabric softener. |
| and blends can cause static |
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Collars and waistbands | The dryness monitor senses | • Choose SPEED DRY or TIMED DRY to dry damp collars |
still wet at end of cycle | that the body of the clothes | and waistbands. In the future, when drying a load with |
| is dry | collars and waistbands, choose MORE DRY. |
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Slight variation | This is normal | • Due to the metallic properties of paint used for this unique |
in metallic color |
| product, slight variations of color may occur due to |
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| viewing angles and lighting conditions. |
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Door is too foggy to see | Steam condenses on inner door | • This is normal. |
clothes during a steam |
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cycle |
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Water seen on inside of | Steam condenses on these | • This is normal. |
door and top of lint filter | surfaces |
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when opening door after |
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steam cycle |
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Small areas on clothes are | Steam condenses on inner drum | • Select a shorter cycle. |
damp after steam cycle |
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| Cycle or cycle time selected too | • Manually reduce cycle time for given cycle. |
| long for size of load |
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