Support Services
distance phone call, please complete the service form (page 96) in its entirety. Only with ALL of the information requested can we give you accurate and fast assistance. Also, you should be able to answer the following questions when you call:
•Does the printer perform all self test functions properly?
•Does the printer work properly with some equipment but not with other equipment?
•Are the cables the same?
•Were the configuration settings changed?
•Is the problem limited to one label, or does it occur on all labels?
•What is the printer’s serial number?
Zebra Technical Support is available Monday through Friday. Call us directly at:
Zebra USA | (847) | 7:15 a.m. to 5:30 p.m. CST |
Zebra UK | +44 (0) 1494 472872 | 9:00 a.m. to 5:30 p.m. GMT |
If you prefer to seek assistance in writing, please mail or fax a completed service form (page 96) to the address or fax number shown on the form. Enclose any sample printouts that might illustrate the problem. This is necessary to avoid delays.
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