Support Services

User Self-Maintenance

If qualified technicians are part of your organization, then this may be the option that best fits your needs. Zebra provides a variety of helpful services if you choose to perform your own maintenance.

Making sure you have the proper spare parts is just one of the ways we can help. Product-specific parts and maintenance documentation is available and repair parts can be expedited at your request.

Training seminars are offered regularly to assist your technicians with equipment repairs. Two of the most important aspects of successful product repair are experience and training. Take advantage of our years of experience and give your technicians the advantage of comprehensive factory training.

Training is conducted at Zebra’s Corpo rate facility located a short drive away from Chicago’s O’Hare International airport. A full range of subjects are offered from basic indoctrination through maintenance and adjustments to advanced programming techniques. On-site training and custom classes are available. Class content can be customized and schedules developed upon request to address the specific needs of your organization. Costs are dependent upon class length and material covered.

International Service and Support

In addition to our factory service and support programs, your support and maintenance needs are provided through a network of authorized Zebra distributors and resellers in over 50 countries throughout the world. These organizations offer a variety of service and support programs allowing you to select the service option that best meets your needs. For more information on the service suppliers in your country, contact our Technical Support Staff.

Don’t let a maintenance problem interrupt your label production!

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Zebra XiII Printer User’s Guide