Get HP support

Chapter 13

Call HP Japan support

TEL : 0570-000-511

 

 

03-3335-9800

 

 

FAX : 03-3335-8338

 

 

9:00

17:00

 

 

10:00

17:00

1/1

3

FAX

 

 

 

HP Quick Exchange Service (Japan)

HP Quick Exchange Service

0570-000511

 

 

:03-3335-9800

 

 

 

:

 

9:00

5:00

10:00

 

5:00

 

1

1

3

 

:

Prepare your HP All-in-One for shipment

If after contacting HP Customer Support or returning to the point of purchase, you are requested to send your HP All-in-One in for service, please follow the steps below to avoid further damage to the HP product.

Note This information does not apply to customers in Japan. For information on service options in Japan, see HP Quick Exchange Service (Japan).

1.Turn on the HP All-in-One.

Disregard steps 1 through 7 if your HP All-in-One will not turn on. You will not be able to remove the print cartridges. Proceed to step 8.

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HP PSC 1500 All-in-One series